
Field Service Technician I - Denver, CO
Are you a tech-savvy problem solver with a passion for providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, NCR is looking for you to join our team as a Field Service Technician I in Denver, CO. As the face of our company, you will be responsible for installing, maintaining, and repairing our cutting-edge technology at our clients' locations. We are seeking individuals who are self-motivated, detail-oriented, and possess strong communication skills. If you are ready to take on new challenges and grow in your career, we want to hear from you!
- Install, maintain, and repair cutting-edge technology at client locations.
- Provide exceptional customer service and act as the face of the company.
- Troubleshoot and resolve technical issues in a timely and efficient manner.
- Keep up-to-date with latest technology and industry trends.
- Collaborate with team members to ensure successful project completion.
- Document and report all service activities accurately.
- Adhere to safety protocols and company policies.
- Maintain a high level of professionalism and represent the company in a positive manner.
- Continuously improve technical skills and knowledge through training and self-study.
- Demonstrate strong communication skills and ability to effectively communicate with clients and team members.
- Work independently and manage time effectively to meet deadlines.
- Handle high-pressure situations with calmness and problem-solving skills.
- Ensure all equipment and tools are properly maintained and functioning.
- Provide support and guidance to clients on product usage and maintenance.
- Actively seek out ways to improve processes and procedures to increase efficiency and customer satisfaction.
- Maintain accurate records and documentation of service calls.
- Adhere to company guidelines and protocols for data security and confidentiality.
- Adhere to company policies and procedures, including dress code, attendance, and punctuality.
Technical Skills And Knowledge: A Field Service Technician I Should Possess A Strong Understanding Of Computer Hardware, Software, And Networking Systems. They Should Also Have Experience With Troubleshooting And Repairing Technical Issues.
Customer Service Skills: This Role Requires Excellent Communication And Interpersonal Skills To Interact With Customers And Provide Professional And Timely Service. A Field Service Technician I Should Be Able To Handle Customer Complaints And Provide Satisfactory Solutions.
Time Management And Organization: Field Service Technicians Often Work On A Tight Schedule And Must Be Able To Manage Their Time Efficiently. They Should Also Have Strong Organizational Skills To Keep Track Of Appointments And Maintain Accurate Records.
Physical Fitness: This Job May Require Lifting Heavy Equipment, Kneeling, Bending, And Standing For Extended Periods. Therefore, A Field Service Technician I Should Be Physically Fit And Able To Handle The Demands Of The Job.
Valid Driver's License And Clean Driving Record: A Field Service Technician I Is Expected To Travel To Different Locations To Provide Service, So A Valid Driver's License And A Clean Driving Record Are Essential Qualifications For This Role.
Inventory Management
Troubleshooting
Communication
Time Management
Problem Solving
customer service
equipment maintenance
Teamwork
safety
Software Installation
Equipment repair
Technical Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Technician I - Denver, CO in Denver, CO, USA is $45,000 - $60,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Some employers may also offer additional benefits and bonuses.
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The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...

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