Field Service Technician I

Are you a problem-solver with a passion for technology? Do you enjoy working in a fast-paced environment and providing top-notch customer service? If so, we have an exciting opportunity for you as a Field Service Technician I at NCR. As a member of our field service team, you will play a crucial role in maintaining and repairing our cutting-edge technology solutions for our valued clients. We are seeking individuals with a strong technical background, excellent communication skills, and a dedication to delivering exceptional service. If this sounds like you, we encourage you to apply now and join our dynamic team at NCR.

1. Maintain and repair cutting-edge technology solutions for clients.
2. Provide top-notch customer service to clients.
3. Troubleshoot and solve technical problems in a timely manner.
4. Install and configure technology solutions according to client needs.
5. Communicate effectively with clients and team members regarding service issues and resolutions.
6. Keep up-to-date with industry trends and developments in technology.
7. Follow company procedures and protocols for service calls and repairs.
8. Maintain accurate and detailed records of service calls and repairs.
9. Collaborate with team members to identify and implement process improvements.
10. Adhere to safety protocols and guidelines while working on-site.
11. Handle and maintain equipment and tools necessary for repairs and maintenance.
12. Stay organized and manage time effectively to meet service targets.
13. Provide training and support to clients on the use of technology solutions.
14. Represent the company in a professional and positive manner at all times.
15. Continuously strive to deliver exceptional service and exceed client expectations.

According to JobzMall, the average salary range for a Field Service Technician I in Charlotte, NC, USA is $44,000 - $55,000 per year. However, this can vary depending on the specific job duties, experience level, and company. Some companies may offer higher salaries for more experienced technicians or those with specialized skills and certifications. Additionally, factors such as location, industry, and company size can also impact salary ranges for this position.

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...