Field Service Technician I - Columbia, SC

Are you a skilled problem-solver with a passion for technology? Do you thrive in a fast-paced, customer-focused environment? If so, we have an exciting opportunity for you to join our team as a Field Service Technician I in Columbia, SC at NCR.As a Field Service Technician I, you will be responsible for providing top-notch technical support and maintenance services for our clients' equipment. Your expertise and dedication will play a crucial role in ensuring our clients' satisfaction and keeping their businesses running smoothly.To excel in this role, you should have a strong background in technology, excellent communication skills, and a customer-centric attitude. If you are looking for a challenging and rewarding career with a global leader in technology services, then we encourage you to apply for this position.

1. Provide technical support and maintenance services for clients' equipment.
2. Troubleshoot and resolve technical issues related to hardware and software.
3. Conduct on-site visits to diagnose and repair equipment.
4. Communicate effectively with clients to understand their needs and provide timely solutions.
5. Document all service calls, including details of work performed, parts used, and time spent.
6. Maintain accurate inventory of parts and equipment.
7. Follow company procedures and protocols to ensure quality service delivery.
8. Keep up-to-date with the latest technology and industry trends.
9. Work independently and efficiently to meet service level agreements.
10. Proactively identify and suggest improvements to enhance client satisfaction.
11. Collaborate with team members to share knowledge and best practices.
12. Adhere to safety standards and guidelines while performing duties.
13. Provide exceptional customer service to ensure client satisfaction.
14. Represent the company in a professional and positive manner.
15. Participate in training and development opportunities to enhance technical skills.

According to JobzMall, the average salary range for a Field Service Technician I - Columbia, SC in Columbia, SC, USA is $41,117 - $54,253 per year. This may vary depending on the specific company, experience level, and other factors.

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...