
Field Service Technician I - Avon, CO
Welcome to NCR, a global leader in omni-channel solutions for businesses. We are currently seeking a highly motivated and customer-focused individual to join our team as a Field Service Technician I in Avon, CO. As a Field Service Technician, you will be responsible for providing exceptional technical support and service to our clients in the Avon area. This is an exciting opportunity for someone who is passionate about technology and enjoys working in a fast-paced and dynamic environment. If you have a strong technical background and possess excellent communication and problem-solving skills, we want to hear from you!
- Provide exceptional technical support to clients in the Avon area.
- Troubleshoot and resolve technical issues with NCR's omni-channel solutions.
- Conduct on-site visits to diagnose and repair equipment.
- Communicate effectively with clients to understand their needs and concerns.
- Keep accurate records of service requests, repairs, and maintenance.
- Adhere to NCR's safety protocols and procedures while working on-site.
- Collaborate with team members to share knowledge and best practices.
- Stay up-to-date with new technologies and products.
- Proactively identify potential issues and offer solutions to prevent downtime.
- Maintain a professional and customer-focused demeanor at all times.
- Provide training and guidance to clients on using NCR's products and services.
- Complete all assigned tasks in a timely manner.
- Maintain a clean and organized work area.
- Follow all company policies and procedures.
- Represent NCR in a positive and professional manner at all times.
High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Ged Is Typically Required For A Field Service Technician I Position At Ncr. This Demonstrates A Basic Level Of Education And Knowledge Necessary For The Job.
Technical Training And Certifications: A Field Service Technician I Should Have Completed Technical Training Courses Or Possess Relevant Certifications In Areas Such As Computer Hardware, Networking, And Software. This Ensures The Technician Has The Necessary Skills To Troubleshoot And Repair Various Technical Issues.
Experience In Customer Service: Excellent Customer Service Skills Are Crucial For A Field Service Technician I, As They Will Be Interacting With Clients On A Daily Basis. Previous Experience In A Customer Service Role, Preferably In A Technical Setting, Is Often Required.
Knowledge Of Point Of Sale (Pos) Systems: Ncr Is A Leading Provider Of Pos Systems, So Familiarity With Their Products And Services Is Highly Desirable. Experience Working With Ncr Pos Systems Or Similar Products Is A Valuable Qualification For A Field Service Technician I.
Physical Fitness And Ability To Lift Heavy Objects: Field Service Technicians Often Work In Physically Demanding Environments, Such As Retail Stores And Restaurants. They May Be Required To Lift And Move Heavy Equipment, So Physical Fitness And Strength Are Important Qualifications For This Job.
Communication Skills
Inventory Management
Time Management
customer service
equipment maintenance
Teamwork
Problem-Solving
Technical Troubleshooting
hardware installation
Diagnostics
Software Configuration
Multit
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Technician I - Avon, CO in Colorado, USA is $48,117 - $60,924 per year. This range can vary depending on factors such as experience, location, and company. Some employers may also offer additional benefits such as health insurance and bonuses. It is important to research specific job listings and companies to get a more accurate salary range for this position.
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The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...

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