Customer & Market Insights Manager

At NCR, we are looking for a highly-motivated and experienced Customer & Market Insights Manager to join our team. This role requires an experienced, data-driven individual with a passion for leveraging customer and market insights to provide actionable recommendations that will guide the organization’s strategic direction and future growth.The successful candidate must possess a minimum of five years' experience in a customer insights or market research role, and have a proven track record of driving growth through data-driven decision making. The ideal candidate will have a Bachelors degree in a related field, such as Business, Economics, Psychology, or Statistics. In addition, a strong understanding of market research tools and techniques is a must.We are looking for an individual with excellent communication and analytical skills, who is able to effectively translate customer and market insights into actionable recommendations that will have a positive impact on business outcomes. A positive attitude and a strong desire to learn are essential for this role. If this sounds like you, we would love to hear from you!

Responsibilities:

1. Utilize customer and market insights to provide actionable recommendations to guide the organization’s strategic direction and future growth.
2. Leverage market research tools and techniques to inform data-driven decision making.
3. Translate customer and market insights into actionable recommendations that will have a positive impact on business outcomes.
4. Communicate findings effectively and concisely to stakeholders.
5. Develop and maintain relationships with internal stakeholders and external partners.
6. Stay up-to-date with industry trends and best practices.
7. Monitor and analyze customer feedback to track satisfaction and identify areas of improvement.
8. Develop customer segmentation strategies and research plans.
9. Create reports and present insights to stakeholders.

According to JobzMall, the average salary range for a Customer & Market Insights Manager in Atlanta, GA, USA is $72,788 - $99,085. This salary range can vary based on experience and qualifications.

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...