Operations Manager

We're looking for a collaborative, enthusiastic, and driven Operations Manager to join the Nationwide Mutual Insurance team! In this role, you will be responsible for overseeing the day-to-day operations at our offices, ensuring that our team has the necessary resources to do their best work. To be successful in this position, you must have a Bachelor's Degree in Business Administration or related field, at least five years of relevant experience, and a proven track record in leading successful operational initiatives. If you are passionate about operations and eager to make a lasting impact on our company, we invite you to apply!

Responsibilities: • Develop, implement, and manage operational strategies and initiatives that will improve efficiency and productivity • Ensure operational procedures are followed and that quality standards are met • Oversee the day-to-day operations at our offices, including but not limited to customer service, financial management, and staff management • Manage budgets, resources, and staff to ensure successful delivery of projects and initiatives • Analyze operational performance metrics to identify areas of improvement and develop solutions to address them • Monitor and respond to customer complaints and feedback • Ensure compliance with regulatory standards and laws • Foster a collaborative and high-performance culture among staff members • Develop and maintain relationships with key stakeholders and external partners • Stay up-to-date with industry trends and best practices

According to JobzMall, the average salary range for a Operations Manager in Chicago, IL, USA is $64,000 - $90,000 per year. This salary range can vary depending on the size of the company, the industry, and other factors.

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.