Nationwide Mutual Insurance

Scottsdale, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nationwide Mutual Insurance, we are looking for a Claims Examiner who is passionate about providing customers with the best possible service. The ideal candidate will have excellent communication and problem-solving skills, and the ability to work independently. As a Claims Examiner, you will be responsible for handling the claims process and providing high-quality customer service.To be successful in this role, you should have a minimum of two years of experience in a claims-related role, along with a working knowledge of claims regulations and state laws. You should also have strong organizational and analytical skills and be able to work effectively with current technology and software. Excellent verbal and written communication are essential for success in this role.If you have a commitment to providing excellent customer service and the desire to help people in need, we would love to hear from you.

Responsibilities:

  1. Evaluate, process, and manage claims in accordance with company policies and procedures.
  2. Investigate claims and review all relevant information to determine validity.
  3. Analyze and document claims decisions in accordance with state regulations and laws.
  4. Provide timely communication to customers regarding the status of their claims.
  5. Follow up with customers to ensure their claims are being handled in a timely manner.
  6. Maintain accurate and complete records of claims.
  7. Ensure compliance with all relevant laws and regulations.
  8. Keep up to date with changes in the claims process and industry standards.
  9. Provide excellent customer service while resolving customer inquiries and concerns.
  10. Work effectively with current technology and software.
Where is this job?
This job is located at Scottsdale, AZ, USA
Job Qualifications
  • Ability To Multi-Task

  • Strong Analytical Skills

  • Detail-Oriented

  • Excellent Verbal And Written Communication Skills

  • Ability To Interpret Policy Language

  • Solid Computer Skills

  • Knowledge Of Claims Regulations And Procedures

  • Negotiation And Problem-Solving Skills

Required Skills
  • Writing

  • Auditing

  • Documenting

  • Researching

  • Interpreting

  • Processing

  • Problem-Solving

  • Decision-Making

  • Negotiating

  • Analyzing

  • Evaluating

  • Verifying

  • Investigating

  • Corresponding

  • Claiming

Soft Skills
  • Communication

  • Leadership

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Claims Examiner in Scottsdale, AZ, USA is $41,000 to $67,000 per year. The salary range can vary depending on experience, expertise, and the type of employer. In addition, bonuses and other forms of compensation can also be included in the salary range.

Additional Information
Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeSeptember 18th, 2025
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About Nationwide Mutual Insurance

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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