
Claims Examiner
At Nationwide Mutual Insurance, we are looking for a Claims Examiner who is passionate about providing customers with the best possible service. The ideal candidate will have excellent communication and problem-solving skills, and the ability to work independently. As a Claims Examiner, you will be responsible for handling the claims process and providing high-quality customer service.To be successful in this role, you should have a minimum of two years of experience in a claims-related role, along with a working knowledge of claims regulations and state laws. You should also have strong organizational and analytical skills and be able to work effectively with current technology and software. Excellent verbal and written communication are essential for success in this role.If you have a commitment to providing excellent customer service and the desire to help people in need, we would love to hear from you.
Responsibilities:
- Evaluate, process, and manage claims in accordance with company policies and procedures.
- Investigate claims and review all relevant information to determine validity.
- Analyze and document claims decisions in accordance with state regulations and laws.
- Provide timely communication to customers regarding the status of their claims.
- Follow up with customers to ensure their claims are being handled in a timely manner.
- Maintain accurate and complete records of claims.
- Ensure compliance with all relevant laws and regulations.
- Keep up to date with changes in the claims process and industry standards.
- Provide excellent customer service while resolving customer inquiries and concerns.
- Work effectively with current technology and software.
Ability To Multi-Task
Strong Analytical Skills
Detail-Oriented
Excellent Verbal And Written Communication Skills
Ability To Interpret Policy Language
Solid Computer Skills
Knowledge Of Claims Regulations And Procedures
Negotiation And Problem-Solving Skills
Writing
Auditing
Documenting
Researching
Interpreting
Processing
Problem-Solving
Decision-Making
Negotiating
Analyzing
Evaluating
Verifying
Investigating
Corresponding
Claiming
Communication
Leadership
creativity
Organization
flexibility
Critical thinking
collaboration
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Claims Examiner in Scottsdale, AZ, USA is $41,000 to $67,000 per year. The salary range can vary depending on experience, expertise, and the type of employer. In addition, bonuses and other forms of compensation can also be included in the salary range.
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Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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