Nationwide Mutual Insurance

Philadelphia, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced Claims Examiner to join the team at Nationwide Mutual Insurance. We seek a highly organized and detail-oriented professional who is passionate about providing excellent customer service while accurately processing and resolving claim issues. The ideal candidate will have a minimum of 5 years of experience in the insurance industry, a thorough understanding of claims processing and insurance regulations, and excellent communication and problem-solving skills. The Claims Examiner should be a self-starter who is eager to take on new challenges and maintain a positive attitude in a fast-paced environment.

Responsibilities:

  1. Examine and process claims for Nationwide Mutual Insurance in a timely and accurate manner.
  2. Investigate and analyze claim issues to ensure compliance with insurance regulations.
  3. Respond to customer inquiries and provide excellent customer service.
  4. Manage data entry and document processing related to claims.
  5. Maintain accurate and up-to-date records of claim processing.
  6. Develop and implement efficient processes to streamline claims processing.
  7. Monitor and review claims to ensure accuracy and completeness.
  8. Work collaboratively with other departments to resolve complex claims.
  9. Keep up-to-date on industry trends and changes in claims processing.
  10. Investigate and resolve customer complaints.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Knowledge Of Insurance Policies And Procedures

  • Excellent Written And Verbal Communication Skills

  • Excellent Customer Service Skills

  • Ability To Multi-Task And Prioritize

  • Ability To Interpret Insurance Policies And Regulations

  • Strong Organizational Skills And Attention To Detail

  • High Level Of Accuracy And Data Entry Skills

  • Experience With Claims Processing Systems

Required Skills
  • Documentation

  • Research

  • Data Entry

  • Communication

  • Time Management

  • Microsoft Office

  • Interpersonal skills

  • Attention to detail

  • Negotiation

  • Claims Processing

  • Analysis

  • Organization

  • Problem-Solving

  • Decision-Making

  • Accuracy

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Claims Examiner in Philadelphia, PA, USA is $31,000 to $61,000 per year. This range may vary depending on the experience of the individual, the type of insurance company, and the industry.

Additional Information
Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Nationwide Mutual Insurance

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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