
Claims Examiner
At Nationwide Mutual Insurance, we are looking for a Claims Examiner who will be a critical part of our team. The ideal candidate has a strong attention to detail, excellent problem-solving, and communication skills, and a passion for ensuring our customers receive the best possible service.The successful Claims Examiner will be responsible for examining and evaluating various types of claims to determine their validity and their appropriate resolution. They will be expected to review claims for accuracy and completeness, and research relevant records to ensure that claims are managed according to established guidelines and procedures.We are looking for a team player who is organized and detail-oriented, with the ability to multi-task, prioritize, and manage their time effectively. The successful candidate will have a strong customer service focus, with the ability to confidently communicate with claimants, and demonstrate a commitment to delivering exceptional customer service.The ideal candidate will possess:• A minimum of 3 years’ experience in a claims department• A degree in Business Administration, Insurance, or other related field• A strong background in the interpretation of insurance policies• Excellent written and verbal communication skills• Analytical and problem-solving skills• The ability to work independently and in a team environment• Knowledge of MS Office and experience with claims softwareIf you are excited by the opportunity to make an impact on our customer service, and have the required qualifications, we look forward to hearing from you!
Responsibilities:
- Examine and evaluate various types of claims to determine their validity and appropriate resolution.
- Review claims for accuracy and completeness.
- Research relevant records to ensure that claims are managed according to established guidelines and procedures.
- Provide excellent customer service to claimants.
- Multi-task, prioritize, and manage time effectively.
- Interpret insurance policies.
- Possess excellent written and verbal communication skills.
- Possess strong analytical and problem-solving skills.
- Work independently and in a team environment.
- Possess knowledge of MS Office and experience with claims software.
Ability To Work Independently And In A Team Environment
Strong Analytical Skills
Excellent Communication Skills
Ability To Multi-Task And Prioritize Work
Ability To Make Sound Decisions
Knowledge Of Insurance Industry Regulations And Trends
Working Knowledge Of Computer Applications And Databases
Ability To Interpret Policies
Contracts
And Legal Documents
Documenting
Interpreting
Processing
Problem-Solving
communicating
Negotiating
Analyzing
Adapting
Assessing
Verifying
Resolving
Investigating
Compiling
Reconciling
Calculating
Communication
Leadership
Time management
Interpersonal Skills
self-motivation
flexibility
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Examiner in Tampa, FL, USA is $45,000 - $51,000 per year. This range may vary depending on the experience and qualifications of the individual.
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Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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