Nationwide Mutual Insurance

Raleigh, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nationwide Mutual Insurance, we are passionate about making sure our customers have the best insurance coverage and experience possible. We are looking for a Claims Examiner to join our team and help us fulfill that mission.The ideal candidate for this position will have a strong background in claims handling and excellent customer service, communication, and analytical skills. The Claims Examiner will review insurance claims to determine coverage and ensure accuracy of our claims processes. This is an excellent opportunity to work with a great team and make an impact on our customers’ experience.To be successful in this role, you must have a high school diploma or equivalent, a minimum of two years of professional claims handling experience, and a valid driver’s license. You must also be a self-starter with a customer-focused attitude and the ability to work independently.

Responsibilities:

  1. Review insurance claims to determine coverage and accuracy of claims processes.
  2. Maintain accurate records of all claims.
  3. Respond to customer inquiries regarding claims.
  4. Investigate and resolve complex claims issues.
  5. Provide excellent customer service and maintain customer satisfaction.
  6. Collaborate with other departments as needed to resolve claims.
  7. Ensure compliance with all company policies and procedures.
  8. Develop and implement strategies to ensure accuracy and efficiency of claims processes.
  9. Monitor and analyze trends in claims and make recommendations to management.
  10. Keep abreast of changes in the insurance industry and adjust practices accordingly.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • • Bachelor's Degree

  • • At Least Years Of Experience In A Claims Examiner Role

  • • Knowledge Of Insurance Law

  • • Ability To Analyze And Interpret Complex Data

  • • Excellent Communication And Interpersonal Skills

  • • Ability To Work Independently And In A Team Setting

  • • Proficiency In Microsoft Office

  • • Knowledge Of Claims Processing Software

Required Skills
  • Planning

  • Documenting

  • Interpreting

  • organizing

  • Problem-Solving

  • Decision-Making

  • communicating

  • Negotiating

  • Analyzing

  • Collaborating

  • Evaluating

  • Resolving

  • Investigating

  • Reconciling

  • Comparing

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Analytical skills

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Examiner in Raleigh, NC, USA is between $38,000 and $56,000 per year. This range is based on the salaries of experienced claims examiners with the necessary qualifications and experience. Salaries may vary depending on the specific employer, type of job, and the individual's qualifications and experience.

Additional Information
Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeAugust 19th, 2025
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About Nationwide Mutual Insurance

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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