Nationwide Mutual Insurance

Scottsdale, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced professional with a passion for helping others? Nationwide Mutual Insurance is seeking a Claims Adjuster who is eager to join our team and make a real difference in the lives of our customers. With a focus on providing excellent customer service and a commitment to integrity, this individual will have the opportunity to work with a progressive organization that is dedicated to providing the highest level of service.The ideal candidate will have a solid background in customer service and a minimum of 3 years of experience in the insurance industry. Knowledge of claims, regulations, and procedures as well as excellent communication and problem-solving skills are essential. As a Claims Adjuster, you will be responsible for handling the day-to-day operations of the claims process, making sure that all claims are settled quickly and efficiently. You will work closely with customers to ensure their needs are met and all claims are handled in accordance with our policies and procedures. Additionally, you will be expected to maintain a collaborative working relationship with internal and external partners, as well as handle other duties as assigned. If you have a commitment to customer service and a passion for helping others, we want to hear from you!

Responsibilities: • Provide excellent customer service and demonstrate a commitment to integrity. • Handle the day-to-day operations of the claims process, making sure that all claims are settled quickly and efficiently. • Work closely with customers to ensure their needs are met and all claims are handled in accordance with policies and procedures. • Maintain a collaborative working relationship with internal and external partners. • Remain up-to-date with the latest industry regulations and procedures. • Investigate claims and take action to resolve them. • Ensure accuracy and completeness of claims documents. • Provide guidance and support to customers throughout the claims process. • Analyze claims data and review trends to identify areas of improvement. • Monitor claims to ensure they are being resolved in a timely manner. • Identify and implement process improvements to enhance the claims process. • Handle other duties as assigned.

Where is this job?
This job is located at Scottsdale, AZ, USA
Job Qualifications
  • Ability To Work Independently

  • Strong Organizational Skills

  • Good Communication Skills

  • Knowledge Of Insurance Products

  • Understanding Of Legal Principles

  • Analytical Skills

  • Negotiation Skills

  • Computer Proficiency

Required Skills
  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Reporting

  • Decision Making

  • Documenting

  • Interpreting

  • organizing

  • communicating

  • Negotiating

  • Analyzing

  • Resolving

  • Investigating

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Claims Adjuster in Scottsdale, AZ, USA is $50,514 - $71,449 per year. The salary range for this position will vary depending on the individual's experience, qualifications, and the specific employer.

Additional Information
Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeMay 22nd, 2025
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About Nationwide Mutual Insurance

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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