Nationwide Mutual Insurance

Columbus, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Nationwide Mutual Insurance is looking for an experienced and dedicated Claims Adjuster to join our Claims team. In this role, you will work with customers to investigate, evaluate, and negotiate complex claims. You will use your strong problem-solving and communication skills to ensure customers receive timely and equitable settlements. If you possess a deep understanding of insurance principles, regulations, and procedures, a commitment to excellent customer service, and the ability to think critically, then we want to hear from you!The ideal candidate for this role should have a minimum of 2 years of experience as a Claims Adjuster, as well as a high school diploma or GED. Bachelor's degree in Accounting, Business, or a related field is preferred. Additionally, you should be knowledgeable in all relevant state and federal insurance regulations and possess working knowledge of Microsoft Office Suite.This is an excellent opportunity to join a well-respected organization with a commitment to helping customers and a passion for finding creative solutions. If you are excited by the prospect of joining a team of talented professionals and are eager to make a difference, apply today!

Responsibilities:

  1. Investigate, evaluate, and negotiate complex claims for customers in a timely and equitable manner.
  2. Provide excellent customer service to ensure customer satisfaction.
  3. Exhibit strong problem-solving and communication skills.
  4. Maintain a deep understanding of insurance principles, regulations, and procedures.
  5. Stay up-to-date with all relevant state and federal insurance regulations.
  6. Utilize Microsoft Office Suite to manage claims.
  7. Develop creative solutions to address customer needs.
  8. Maintain accurate and detailed records of all claims.
  9. Collaborate with other members of the Claims team to provide efficient and effective service.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Strong Communication And Organizational Skills

  • Ability To Analyze Detailed Information

  • Knowledge Of Claims Handling Procedures

  • Ability To Work Independently

  • Detail Oriented

  • Ability To Make Timely Decisions

  • Ability To Multi-Task

  • Knowledge Of Insurance Industry Laws And Regulations

Required Skills
  • Documentation

  • Communication

  • Problem Solving

  • Negotiation

  • Auditing

  • customer service

  • Reporting

  • Compliance

  • Technical

  • Analysis

  • Organizational

  • Litigation

  • Interpersonal

  • Investigation

  • Resolution

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster in Columbus, OH, USA is between $36,000 and $63,000. The median salary for a Claims Adjuster in Columbus, OH, USA is $48,000.

Additional Information
Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeMay 22nd, 2025
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About Nationwide Mutual Insurance

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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