Claims Adjuster

The Claims Adjuster role at Nationwide Mutual Insurance is a unique opportunity to join a dynamic and fast-paced team of professionals who are focused on providing superior customer service and making a difference in the lives of our customers. We are looking for an experienced and motivated Claims Adjuster who will serve as a trusted advisor to customers when they experience a loss. The ideal candidate is an organized, detail-oriented, and customer-centric individual with excellent communication and problem-solving skills. The qualified professional should have a minimum of 2 years of experience in a related field, a valid insurance license, and a working knowledge of the insurance industry. They should be able to think out of the box and handle multiple cases at once while maintaining the highest level of customer service. Above all, we are looking for a Claims Adjuster who is passionate about helping our customers.

Responsibilities:

1. Handle customer inquiries and claims in a timely and professional manner.
2. Investigate and assess claims in order to assess liability and determine a fair resolution.
3. Negotiate settlements with claimants and other parties.
4. Manage and track all claims in the system.
5. Utilize customer service skills to build relationships with clients.
6. Analyze coverage and policy information to determine claim eligibility.
7. Prepare detailed documentation on claims and legal proceedings.
8. Maintain up-to-date knowledge of relevant laws and regulations.
9. Adhere to company policies and procedures.
10. Utilize problem-solving skills to resolve customer disputes.

According to JobzMall, the average salary range for a Claims Adjuster in Portland, OR, USA is $50,000 to $66,000 per year.

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.