Nationwide Mutual Insurance

Tampa, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nationwide Mutual Insurance, we are looking for an experienced and knowledgeable Claims Adjuster to join our team. We are looking for a professional who is dedicated to providing excellent customer service and is committed to helping us meet our customer service goals. The ideal candidate for this role will have a strong background in the insurance industry, as well as an understanding of the claims process and the ability to accurately assess customer needs. The successful candidate should have a minimum of two years of experience in the insurance industry, with a specific focus on claims adjusting, and be familiar with the legal and regulatory environment. We also require a valid state insurance adjuster’s license and a demonstrated ability to work independently and handle multiple tasks simultaneously. The ideal candidate will also have excellent communication and conflict resolution skills, and the ability to work with a wide variety of customers.

Responsibilities:

  1. Investigate and evaluate claims to determine the extent of liability and the amount of damages, if any.
  2. Interview claimants and witnesses to obtain all relevant information.
  3. Analyze claim documents, including contracts and policy provisions, to determine coverage.
  4. Review medical and police reports to assess the validity of claims.
  5. Negotiate with claimants to resolve disputes.
  6. Monitor claims to ensure they are settled in a timely and cost-effective manner.
  7. Communicate regularly with customers to keep them updated on claim status.
  8. Maintain up-to-date records of claim activity.
  9. Adhere to all applicable laws and regulations.
  10. Stay current with changes in the insurance industry.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Critical Thinking

  • Strong Organizational Skills

  • Ability To Work With Multiple Stakeholders

  • Excellent Problem-Solving Skills

  • Knowledge Of Relevant Legal Regulations

  • Excellent Customer Service

  • Strong Communication And Negotiation Skills

  • Familiarity With Insurance Products

Required Skills
  • Networking

  • Communication

  • Auditing

  • customer service

  • Reporting

  • Documenting

  • Interpreting

  • Problem-Solving

  • Negotiating

  • Analyzing

  • Assessing

  • Evaluating

  • Resolving

  • Investigating

  • Claiming

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Initiative

Compensation

According to JobzMall, the average salary range for a Claims Adjuster in Tampa, FL, USA is between $48,000 and $63,000 per year. The salary range can vary depending on the employer, the experience level of the adjuster, the type of work they do, and the industry they work in.

Additional Information
Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeMay 10th, 2026
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About Nationwide Mutual Insurance

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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