
Claims Adjuster
At Nationwide Mutual Insurance, we are looking for an experienced and knowledgeable Claims Adjuster to join our team. We are looking for a professional who is dedicated to providing excellent customer service and is committed to helping us meet our customer service goals. The ideal candidate for this role will have a strong background in the insurance industry, as well as an understanding of the claims process and the ability to accurately assess customer needs. The successful candidate should have a minimum of two years of experience in the insurance industry, with a specific focus on claims adjusting, and be familiar with the legal and regulatory environment. We also require a valid state insurance adjuster’s license and a demonstrated ability to work independently and handle multiple tasks simultaneously. The ideal candidate will also have excellent communication and conflict resolution skills, and the ability to work with a wide variety of customers.
Responsibilities:
- Investigate and evaluate claims to determine the extent of liability and the amount of damages, if any.
- Interview claimants and witnesses to obtain all relevant information.
- Analyze claim documents, including contracts and policy provisions, to determine coverage.
- Review medical and police reports to assess the validity of claims.
- Negotiate with claimants to resolve disputes.
- Monitor claims to ensure they are settled in a timely and cost-effective manner.
- Communicate regularly with customers to keep them updated on claim status.
- Maintain up-to-date records of claim activity.
- Adhere to all applicable laws and regulations.
- Stay current with changes in the insurance industry.
Critical Thinking
Strong Organizational Skills
Ability To Work With Multiple Stakeholders
Excellent Problem-Solving Skills
Knowledge Of Relevant Legal Regulations
Excellent Customer Service
Strong Communication And Negotiation Skills
Familiarity With Insurance Products
Networking
Communication
Auditing
customer service
Reporting
Documenting
Interpreting
Problem-Solving
Negotiating
Analyzing
Assessing
Evaluating
Resolving
Investigating
Claiming
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Initiative
According to JobzMall, the average salary range for a Claims Adjuster in Tampa, FL, USA is between $48,000 and $63,000 per year. The salary range can vary depending on the employer, the experience level of the adjuster, the type of work they do, and the industry they work in.
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Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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