
Claims Adjuster
At Nationwide Mutual Insurance, we are looking for an experienced and detail-oriented Claims Adjuster to join our team. This position requires excellent communication, problem-solving, and analytical skills to ensure that our customers receive the highest quality service. The ideal candidate will have a thorough understanding of the claims process, excellent customer service skills, and a commitment to providing a superior customer experience.The successful candidate must possess a minimum of three years of claims adjusting experience, a Bachelor's degree in a related field, a valid state-issued insurance license, and the ability to handle high-stress situations with professionalism. Additionally, the successful candidate must possess a proven track record of providing excellent customer service, have strong organizational skills, and be a team player.If you are interested in joining our team and possess the required qualifications, please apply today!
Responsibilities:
- Handle claims according to Nationwide Mutual Insurance standards and procedures.
- Investigate, analyze and evaluate claims to determine liability, coverage, and damages.
- Negotiate settlements and resolve claims in a timely manner.
- Provide exceptional customer service and build relationships with customers.
- Maintain accurate records of claim handling and communicate with internal and external stakeholders.
- Develop and maintain positive relationships with attorneys, other insurance companies, and third-party vendors.
- Ensure compliance with applicable laws and regulations.
- Utilize problem-solving and decision-making skills to evaluate and resolve complex claims.
- Prepare detailed reports, analyze claims data, and monitor claim trends.
- Assist with training new adjusters and support staff.
High School Diploma Or Equivalent
Ability To Work Independently And In A Team Setting
Excellent Communication And Customer Service Skills
Ability To Comprehend And Interpret Policy Language
Knowledge Of Insurance Products And Claims Processes
Working Knowledge Of Microsoft Office Programs
Ability To Maintain Composure In Difficult Situations
Ability To Make Sound Decisions And Judgments
Multitasking
Documenting
Researching
Interpreting
organizing
Problem-Solving
communicating
Negotiating
Analyzing
Facilitating
Collaborating
Strategizing
Assessing
Evaluating
Investigating
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Adjuster in New York, NY, USA is between $45,000 and $72,000 per year. Salaries can vary depending on a variety of factors, such as experience, qualifications, industry and employer.
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Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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