Nationwide Mutual Insurance

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nationwide Mutual Insurance, we are looking for an experienced and detail-oriented Claims Adjuster to join our team. This position requires excellent communication, problem-solving, and analytical skills to ensure that our customers receive the highest quality service. The ideal candidate will have a thorough understanding of the claims process, excellent customer service skills, and a commitment to providing a superior customer experience.The successful candidate must possess a minimum of three years of claims adjusting experience, a Bachelor's degree in a related field, a valid state-issued insurance license, and the ability to handle high-stress situations with professionalism. Additionally, the successful candidate must possess a proven track record of providing excellent customer service, have strong organizational skills, and be a team player.If you are interested in joining our team and possess the required qualifications, please apply today!

Responsibilities:

  1. Handle claims according to Nationwide Mutual Insurance standards and procedures.
  2. Investigate, analyze and evaluate claims to determine liability, coverage, and damages.
  3. Negotiate settlements and resolve claims in a timely manner.
  4. Provide exceptional customer service and build relationships with customers.
  5. Maintain accurate records of claim handling and communicate with internal and external stakeholders.
  6. Develop and maintain positive relationships with attorneys, other insurance companies, and third-party vendors.
  7. Ensure compliance with applicable laws and regulations.
  8. Utilize problem-solving and decision-making skills to evaluate and resolve complex claims.
  9. Prepare detailed reports, analyze claims data, and monitor claim trends.
  10. Assist with training new adjusters and support staff.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Ability To Work Independently And In A Team Setting

  • Excellent Communication And Customer Service Skills

  • Ability To Comprehend And Interpret Policy Language

  • Knowledge Of Insurance Products And Claims Processes

  • Working Knowledge Of Microsoft Office Programs

  • Ability To Maintain Composure In Difficult Situations

  • Ability To Make Sound Decisions And Judgments

Required Skills
  • Multitasking

  • Documenting

  • Researching

  • Interpreting

  • organizing

  • Problem-Solving

  • communicating

  • Negotiating

  • Analyzing

  • Facilitating

  • Collaborating

  • Strategizing

  • Assessing

  • Evaluating

  • Investigating

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster in New York, NY, USA is between $45,000 and $72,000 per year. Salaries can vary depending on a variety of factors, such as experience, qualifications, industry and employer.

Additional Information
Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeMay 22nd, 2025
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About Nationwide Mutual Insurance

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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