
Claims Adjuster
At Nationwide Mutual Insurance, we are looking for a talented and experienced Claims Adjuster to join our growing team! This individual should have a strong understanding of insurance principles, regulations, and practices, as well as excellent communication and organizational skills. The successful candidate will be a critical part of our team, and must be able to work both independently and collaboratively.The Claims Adjuster will investigate, evaluate, and resolve claims in order to ensure customer satisfaction and compliance with established standards, regulations, and industry best practices. This position requires a high degree of accuracy and attention to detail, and the selected candidate must be able to handle multiple demands in a fast-paced environment.If you have the qualifications and the passion to make a difference, we want to hear from you!
Responsibilities:
- Investigate, evaluate, and resolve claims in an efficient and accurate manner.
- Ensure customer satisfaction and comply with all established standards, regulations, and industry best practices.
- Maintain accurate records and documentation of all claims activities.
- Communicate with all stakeholders, including customers, insurance companies, and third-party vendors.
- Remain current with all applicable laws and regulations related to claims.
- Provide guidance and mentorship to junior staff members in the claims department.
- Identify trends in claims and suggest preventative measures to reduce future incidents.
- Utilize data-driven insights to improve customer satisfaction and the overall efficiency of the claims process.
- Analyze complex claims and develop solutions for resolution.
- Keep up with industry trends and best practices in order to stay competitive.
Excellent Communication Skills
Knowledge Of Insurance Products
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Principles
And Company Policies And Procedures
Understanding Of Legal And Regulatory Requirements In The Insurance Industry
Ability To Analyze And Interpret Complex Data
Organizational And Problem-Solving Skills
Ability To Work With Multiple Stakeholders
Scheduling
Documenting
Listening
Interpreting
organizing
Problem-Solving
communicating
Negotiating
Analyzing
Collecting
Assessing
Resolving
Investigating
Estimating
Settling
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
According to JobzMall, the average salary range for a Claims Adjuster in Raleigh, NC, USA is $35,000 to $60,000. The salary range can vary depending on the experience and qualifications of the Claims Adjuster and the specific company offering the job.
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Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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