
Benefits Specialist
At Nationwide Mutual Insurance, we’re looking for an experienced Benefits Specialist to join our team. The ideal candidate will have a background in benefits administration and excellent customer service skills. If you’re organized, detail-oriented, and passionate about helping customers maximize their employee benefits, this is the position for you.This role requires a proactive, patient, and organized individual who takes pride in providing accurate and timely benefits information. You should possess excellent communication and interpersonal skills, as well as the ability to explain complex benefit programs in an easy-to-understand manner. In addition, the ideal candidate will have:• A Bachelor’s degree in Human Resources, Business Administration, or a related field • At least 2 years of experience in benefits administration• Knowledge of health, dental, vision, life, and disability insurance products• Proficiency in Microsoft Office Suite • Strong problem solving, multitasking, and organizational skills If you’re looking for a rewarding position with a company that puts its customers first, we want to hear from you. Apply today to join our team!
Responsibilities:
• Provide excellent customer service when assisting customers with their benefits • Explain complex benefit programs in an easy-to-understand manner • Handle customer inquiries and provide accurate and timely benefits information • Stay up-to-date on health, dental, vision, life, and disability insurance products • Utilize problem solving, multitasking, and organizational skills when addressing customer needs • Manage customer benefits paperwork and ensure accuracy of information • Follow up with customers to ensure satisfaction with benefits services • Develop and maintain relationships with customers and benefits providers • Assist with the development, implementation, and administration of employee benefit programs
Proficiency In Microsoft Office Suite
Bachelor's Degree In Human Resources
Excellent Communication
High School Diploma Or Ged
Business Administration Or Related Field
- Years Of Benefits-Related Experience
Thorough Understanding Of Insurance And Benefits Principles And Practices
Problem-Solving And Customer Service Skills
Knowledge Of Various Benefit Plans
Including Healthcare
Dental
Vision
Life And Disability Insurance
Familiarity With State And Federal Benefit Regulations
Research
Data Entry
Networking
Communication
Analytical skills
Problem Solving
Negotiation
Creativity
Benefits Administration
Compliance
Organization
Facilitation
Client Relations
Interpersonal
Insurance Knowledge
Communication
Emotional Intelligence
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Benefits Specialist in Tampa, FL, USA is $47,000 - $78,000 per year.
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Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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