Benefits Specialist

Are you passionate about helping people unlock the potential of their benefits? Nationwide Mutual Insurance is looking for a Benefits Specialist to join our team and help create meaningful experiences for our customers. In this role, you will handle all aspects of benefits administration, from enrollment to resolutions. The ideal candidate will have excellent communication skills, be highly organized, and have a deep knowledge of benefits regulations and guidelines. If you are excited to make a difference and help our customers, we want to hear from you.

Responsibilities:

1. Analyze customer data to determine eligibility for benefits and provide guidance to customers on their options.
2. Administer benefits enrollment, including documentation of enrollment information and communicating with carriers.
3. Resolve customer inquiries and problems related to benefits, escalating as necessary.
4. Maintain detailed records of customer interactions and benefit enrollments.
5. Stay up to date on industry regulations and guidelines to ensure compliance.
6. Utilize customer service skills to foster positive customer relationships.
7. Prepare reports and presentations related to benefits administration.
8. Collaborate with other departments to ensure the successful handling of customer inquiries and benefit enrollments.

According to JobzMall, the average salary range for a Benefits Specialist in Atlanta, GA, USA is $54,471 - $70,717 per year.

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.