
Support Technician
Perform assigned Service Center tasks like creation and maintenance of file access rights, user accounts, groups and group memberships. Perform assigned Support Technician tasks like Desktop builds, Workstation problem resolution, Telephone problem resolution walk-through, Printer problem resolution, Use remote utility programs. Maintain confidentiality regarding security administration in the area of system and user passwords, system and user login procedures, system and user files and data, and associated documentation
Must possess CompTIA A+ certification.
Travel is required for assigned remote events.
ITIL Foundation certification a plus.
3-5 years progressive hands-on experience.
Troubleshooting
Analytical skills
Customer Service skills
Desktop software packages
Communication
Multitasking
Problem Solving
Team player
Detail Oriented
According to JobzMall, the average salary range for a Support Technician in 11250 Waples Mill Rd, Fairfax, VA 22030, USA is $31,945 - $60,395 per year. This range includes salaries from entry-level positions to more experienced positions and can vary depending on a variety of factors including experience, education, industry, and the specific employer.
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