Real Estate Collections Specialist

National Bank of Canada is looking for a highly organized and detail-oriented Real Estate Collections Specialist to join our collections team. In this role, you’ll be responsible for the collection of payments on real estate loans and be a key contributor to the bank’s continued success.The ideal candidate for this position is a self-starter with strong problem-solving skills and a high level of emotional intelligence. You must be able to multi-task and work independently, with a focus on accuracy and timeliness. You must also possess excellent customer service skills and be comfortable communicating with customers via phone and email.If you have a passion for collections and are looking to build a career with a top-tier financial institution, we’d love to hear from you.

Responsibilities:

1. Ensure payments are collected on real estate loans in a timely manner.
2. Monitor loan status and provide timely updates to customers.
3. Develop and maintain strong relationships with customers.
4. Resolve customer inquiries and disputes in a timely and professional manner.
5. Communicate with customers via phone and email.
6. Utilize problem-solving skills to address customer and loan issues.
7. Analyze customer financial situations and arrange payment plans as needed.
8. Maintain detailed records of customer interactions and payment histories.
9. Work independently and effectively manage multiple tasks.
10. Adhere to bank policies and procedures.

According to JobzMall, the average salary range for a Real Estate Collections Specialist in Portland, OR, USA is $45,000 to $62,000 per year.

National Bank of Canada engages in the provision of integrated financial services to retail, commercial, corporate, and institutional clients. It operates through the following segments: Personal and Commercial, Wealth Management and Financial Markets.