National Bank of Canada

Real Estate Collections Specialist

National Bank of Canada

Syracuse, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a dynamic Real Estate Collections Specialist for the National Bank of Canada. This is a great opportunity to join a collaborative and innovative team who are passionate about providing an excellent customer service experience. As the Real Estate Collections Specialist, you will be responsible for managing a portfolio of accounts to ensure that customer payments are collected on a timely basis. The successful candidate should have a strong customer service background and a proven ability to manage and prioritize multiple tasks. If you are an experienced professional who is organized, detail-oriented, and capable of developing relationships with customers, then we would like to hear from you!

Responsibilities:

  1. Manage a portfolio of real estate accounts to ensure timely payment collection.
  2. Develop and maintain relationships with customers.
  3. Proactively contact customers to discuss payment plans and resolve payment issues.
  4. Research and resolve customer inquiries in a timely manner.
  5. Maintain accurate customer records and payment histories.
  6. Monitor customer accounts for any irregularities or discrepancies.
  7. Prepare and submit collection reports to management.
  8. Develop and implement strategies to improve collections processes.
  9. Remain up-to-date with changes in the real estate industry.
  10. Adhere to all applicable banking regulations.
Where is this job?
This job is located at Syracuse, NY, USA
Job Qualifications
  • Proven Ability To Work Independently And In A Team Environment

  • Knowledge Of Banking Products And Services

  • Attention To Detail And Accuracy

  • Excellent Communication And Customer Service Skills

  • Excellent Problem Solving And Decision Making Skills

  • Knowledge Of Relevant Legislation And Regulations

  • Experience In Collections Or Credit Management

  • Computer Literacy And Familiarity With Collection Software

Required Skills
  • Financial Analysis

  • Accounting

  • Research

  • Communication

  • Time Management

  • Microsoft Office

  • customer service

  • Compliance

  • organizing

  • Problem-Solving

  • Interpersonal

  • Negotiating

  • Analyzing

  • Persuasion

  • Collection

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Analytical Thinking

  • flexibility

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Real Estate Collections Specialist in Syracuse, NY, USA is $34,000 to $50,000 per year. This range can vary depending on the individual's qualifications, experience, and job responsibilities.

Additional Information
National Bank of Canada is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2023
Apply BeforeJuly 20th, 2025
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About National Bank of Canada

National Bank of Canada engages in the provision of integrated financial services to retail, commercial, corporate, and institutional clients. It operates through the following segments: Personal and Commercial, Wealth Management and Financial Markets.

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