Montblanc is looking for an enthusiastic and passionate individual to join our team as a Luxury Brand Ambassador. This role requires a unique blend of charm, sophistication, and enthusiasm for luxury goods, and a commitment to providing exceptional customer service. The successful candidate will be the face of Montblanc, representing the brand of luxury, quality, and service we are known for.Ideal candidates will have an innate passion for luxury goods, a strong understanding of the Montblanc brand, and a desire to make customers feel like true VIPs. Candidates should be highly organized, detail-oriented, have excellent interpersonal and communication skills, and be comfortable interacting with customers both in person and over the phone. Additionally, successful candidates should have a proven track record of sales and customer service success, and a strong understanding of the luxury product landscape. Montblanc is committed to providing the best customer experience and we are looking for someone who shares that commitment.
Responsibilities:
- Represent the Montblanc brand and provide a high-level of customer service
- Generate sales and meet/exceed goals
- Educate customers on the Montblanc product range
- Maintain a detailed understanding of the luxury goods landscape
- Provide exceptional customer service in person and over the phone
- Demonstrate a passion for luxury goods and a commitment to providing an excellent customer experience
- Assist customers in selecting the right product for their needs
- Create a welcoming and inviting environment for customers
- Develop relationships with customers to promote loyalty and repeat business
- Monitor sales performance and trends
- Stay up-to-date on new product developments and market trends
Excellent Interpersonal
Communication And Customer Service Skills
Knowledge Of Luxury Brands And Products
Ability To Work Independently And As Part Of A Team
Flexible And Adaptable To Changing Situations
Knowledge Of Current Fashion Trends And Luxury Lifestyle
Ability To Engage And Build Relationships With Customers
Familiarity With Pos Systems And Cash Handling Procedures
Professional And Well-Groomed Appearance
Consulting
Networking
Branding
Engaging
Problem-Solving
Promoting
Advising
Interpersonal
Greeting
Selling
Attention-To-Detail
Relationship-Building
Connecting
Representing
Luxury
Communication
Leadership
Problem Solving
Time management
creativity
Organization
self-motivation
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Luxury Brand Ambassador in New York, NY, USA is between $50,000 and $95,000 per year. This range can vary depending on the company, experience, and other factors.
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Montblanc is a German manufacturer and distributer of luxury goods, founded in Berlin in 1906, and currently based in Hamburg. The company is most known for its luxury pens and also designs and distributes bags, small leather goods, and watches. Since 1993, Montblanc has been part of the Swiss Richemont group.

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