Montblanc

Luxury Brand Ambassador

Montblanc

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Montblanc is looking for an enthusiastic and passionate individual to join our team as a Luxury Brand Ambassador. This role requires a unique blend of charm, sophistication, and enthusiasm for luxury goods, and a commitment to providing exceptional customer service. The successful candidate will be the face of Montblanc, representing the brand of luxury, quality, and service we are known for.Ideal candidates will have an innate passion for luxury goods, a strong understanding of the Montblanc brand, and a desire to make customers feel like true VIPs. Candidates should be highly organized, detail-oriented, have excellent interpersonal and communication skills, and be comfortable interacting with customers both in person and over the phone. Additionally, successful candidates should have a proven track record of sales and customer service success, and a strong understanding of the luxury product landscape. Montblanc is committed to providing the best customer experience and we are looking for someone who shares that commitment.

Responsibilities:

  1. Represent the Montblanc brand and provide a high-level of customer service
  2. Generate sales and meet/exceed goals
  3. Educate customers on the Montblanc product range
  4. Maintain a detailed understanding of the luxury goods landscape
  5. Provide exceptional customer service in person and over the phone
  6. Demonstrate a passion for luxury goods and a commitment to providing an excellent customer experience
  7. Assist customers in selecting the right product for their needs
  8. Create a welcoming and inviting environment for customers
  9. Develop relationships with customers to promote loyalty and repeat business
  10. Monitor sales performance and trends
  11. Stay up-to-date on new product developments and market trends
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Interpersonal

  • Communication And Customer Service Skills

  • Knowledge Of Luxury Brands And Products

  • Ability To Work Independently And As Part Of A Team

  • Flexible And Adaptable To Changing Situations

  • Knowledge Of Current Fashion Trends And Luxury Lifestyle

  • Ability To Engage And Build Relationships With Customers

  • Familiarity With Pos Systems And Cash Handling Procedures

  • Professional And Well-Groomed Appearance

Required Skills
  • Consulting

  • Networking

  • Branding

  • Engaging

  • Problem-Solving

  • Promoting

  • Advising

  • Interpersonal

  • Greeting

  • Selling

  • Attention-To-Detail

  • Relationship-Building

  • Connecting

  • Representing

  • Luxury

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Luxury Brand Ambassador in New York, NY, USA is between $50,000 and $95,000 per year. This range can vary depending on the company, experience, and other factors.

Additional Information
Montblanc is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 13th, 2023
Apply BeforeMay 22nd, 2025
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About Montblanc

Montblanc is a German manufacturer and distributer of luxury goods, founded in Berlin in 1906, and currently based in Hamburg. The company is most known for its luxury pens and also designs and distributes bags, small leather goods, and watches. Since 1993, Montblanc has been part of the Swiss Richemont group.

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