
Director, Process Improvement & Operational Excellence
Welcome to Molina Healthcare, where we are dedicated to providing high-quality, affordable healthcare services to our members. We are currently seeking a highly motivated and experienced Director of Process Improvement & Operational Excellence to join our team. This individual will play a crucial role in driving continuous improvement and operational excellence across our organization. If you are passionate about making a positive impact and have a strong background in process improvement and operational excellence, we encourage you to apply for this exciting opportunity.
- Develop and implement process improvement strategies and initiatives to drive organizational efficiency and effectiveness.
- Lead and manage a team of process improvement professionals to ensure successful execution of improvement projects.
- Collaborate with cross-functional teams to identify areas for improvement and develop action plans to address them.
- Conduct regular analysis and assessments of current processes to identify opportunities for optimization and efficiency gains.
- Develop and maintain key performance indicators (KPIs) to monitor and track progress towards operational excellence goals.
- Provide guidance and support to department leaders and staff on process improvement methodologies and tools.
- Establish and maintain a culture of continuous improvement throughout the organization.
- Implement best practices and standards for process improvement and operational excellence.
- Communicate progress, challenges, and successes to senior management and key stakeholders.
- Identify and implement training and development opportunities for staff to enhance their process improvement skills.
- Stay updated on industry trends and developments in process improvement and operational excellence to continuously improve the organization's practices.
- Monitor and report on the impact of process improvement initiatives on key business metrics.
- Develop and manage budgets for process improvement projects and initiatives.
- Ensure compliance with all regulatory requirements related to process improvement and operational excellence.
- Act as a change agent, promoting a culture of innovation and continuous improvement throughout the organization.
Extensive Experience In Process Improvement: The Ideal Candidate Should Have A Proven Track Record Of Successfully Implementing Process Improvement Initiatives In A Healthcare Organization. This Includes Experience In Lean Six Sigma Methodologies And Tools.
Strong Analytical Skills: The Director, Process Improvement & Operational Excellence Will Be Responsible For Identifying Areas For Improvement And Devising Strategies To Streamline Processes. Therefore, Strong Analytical Skills And The Ability To Interpret Data And Make Data-Driven Decisions Are Essential.
Healthcare Industry Knowledge: A Thorough Understanding Of The Healthcare Industry, Including Regulatory Requirements And Industry Trends, Is Crucial For This Role. This Knowledge Will Help The Candidate Identify Opportunities For Improvement And Develop Solutions That Align With The Organization's Goals.
Leadership And Project Management Skills: This Role Will Involve Leading And Managing Cross-Functional Teams To Implement Process Improvement Initiatives. The Ideal Candidate Should Have Strong Leadership Skills And Experience In Project Management, Including Budget And Resource Management.
Communication And Collaboration Abilities: The Director, Process Improvement & Operational Excellence Will Need To Work Closely With Various Stakeholders, Including Executive Leadership, Department Heads, And Front-Line Staff. Therefore, Excellent Communication And Collaboration Skills Are Essential For Success In This Role.
Change Management
Strategic Planning
Project Management
Data Analysis
Leadership
Team Building
Root Cause Analysis
Performance metrics
Continuous Improvement
Lean Six Sigma
Process mapping
Stake
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Director, Process Improvement & Operational Excellence in Louisville, KY, USA is $115,000 - $150,000 per year. This may vary depending on the specific industry, company size, and level of experience. Some high-performing individuals in this role may earn upwards of $200,000 per year.
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Molina Healthcare is a managed care company headquartered in Long Beach, California, United States. The company provides health insurance to individuals through government programs such as Medicaid and Medicare.

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