Director, Broker Services

Are you an experienced leader looking to make a lasting impact on the healthcare industry? If so, Molina Healthcare is in search of a Director, Broker Services. In this role, you will be responsible for driving the strategic direction and operational excellence of our Broker Services team. This is a unique opportunity to lead a talented team and make a difference in the lives of our members.To be successful in this role, you must have a minimum of five years of experience in a senior leadership role in the health insurance industry. You must also have a passion for delivering exceptional customer service and possess excellent problem-solving skills. If you are a self-starter who is driven to create an environment of continual improvement, then we want to hear from you!

Responsibilities:

1. Develop and implement the strategic direction for the Broker Services team.
2. Manage the day-to-day operations of the Broker Services team.
3. Lead and motivate a talented team to ensure the team meets and exceeds goals.
4. Ensure exceptional customer service is provided to members and brokers.
5. Provide problem-solving solutions to complex situations.
6. Create an environment of continual improvement and innovation.
7. Develop and implement policies and procedures related to the Broker Services team.
8. Monitor progress and performance, and make necessary adjustments to ensure goals are met.
9. Build strong relationships with internal and external stakeholders.
10. Maintain knowledge of industry trends and regulations.

According to JobzMall, the average salary range for a Director, Broker Services in Long Beach, CA, USA is $81,125 to $125,438. This range includes base salary, bonus, and other compensation such as commissions and tips.

Molina Healthcare is a managed care company headquartered in Long Beach, California, United States. The company provides health insurance to individuals through government programs such as Medicaid and Medicare.