Technical Support Engineering-Cyber Security
Microsoft is looking for an experienced and highly motivated individual to join our team as a Technical Support Engineering-Cyber Security. As a part of the team, you will be responsible for providing technical assistance and support related to Microsoft's cyber security products. You will be an integral part of a team that is focused on providing the highest quality technical support for our customers.We are looking for a candidate who has a passion for technology and a drive to help others. The ideal candidate will have a Bachelor's degree in Computer Science, Information Systems, or a related field, as well as experience in network security, penetration testing, and incident response. Additionally, the candidate should possess strong problem-solving and communication skills, the ability to work both independently and collaboratively, and a high level of customer service.If you are looking for an opportunity to work with the latest technology, enhance your technical skills, and make an impact on customer satisfaction, we want to hear from you!
Responsibilities:
- Provide technical assistance and support related to Microsoft's cyber security products.
- Assist customers with troubleshooting, installation, configuration, and maintenance of cyber security products.
- Assist customers with network security, penetration testing, and incident response.
- Respond to customer inquiries via email, phone, and other channels.
- Diagnose and diagnose technical issues.
- Develop and document technical solutions.
- Stay up to date on the latest cyber security threats and trends.
- Research and recommend solutions to enhance customer experience.
- Monitor customer feedback and survey results.
- Collaborate with engineering and product teams to identify and address customer issues.
Cyber Security Certification
Networking And Systems Administration Experience
Technical Troubleshooting Abilities
Knowledge Of System Administration Tools
Experience With Microsoft Windows And Server Systems
Knowledge Of Vulnerability Management
Understanding Of Cloud Computing Platforms
Ability To Develop And Implement Security Policies
Risk Management
Security
Networking
Firewalls
Authentication
Penetration testing
Cryptography
Endpoint security
Data Loss Prevention
Incident response
Malware analysis
Log analysis
System Monitoring
Vulnerability Assessment
Intrusion detection
Communication
Emotional Intelligence
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Technical Support Engineering-Cyber Security is between $40,000 and $90,000 per year. This range can vary depending on experience, location, and the company hiring for the position. The median salary for this position is around $65,000 per year.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started