
Azure Cloud Engineer
As an Azure Customer Engineer (ACE), you are the primary support and engineering contact accountable for the customer’s Azure support experience driving resolution of complex critical problems and supporting key customer projects on Azure. Understand and support their key solutions, workloads, and priorities on Azure including regular engagement on trend analysis, proactive monitoring, and event planning. Own project-level Azure issues and actively drive them towards resolution whilst ensuring support and engineering readiness for key milestones. Lead Azure Support to drive fast mitigation of issues impacting critical workloads and provide timely communication in a 24x7x365 global support environment. Own and drive the timely delivery of quality root cause analysis (RCA) to understand and prevent future occurrence of reported issues.
4+ years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications
Able to prioritize and advocate customer’s needs to the proper channels.
Preferred but not required: Cosmos DB, Azure Kubernetes Service
Passion for customers and focus on delivering the right customer experience.
At least 2+ yrs. of cloud experience
Python
C#
Open Source
PowerShell
HDInsight/Hadoop
Time Management Skills
Azure Stream Analytics
Verbal communication
Driven and self-motivated
written communication
Adaptability
Problem-solving and resourcefulness
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a Azure Cloud Engineer in 1950 N Stemmons Fwy, Dallas, TX 75207, USA is $80,000-$120,000 per year.
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At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

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