Director, Customer Retention

Carlson Park, Culver City, CA, USA

Full-TimeDepends on ExperienceSenior LevelBachelors

Job Description

WHY WORK AT MEUNDIES?

It's more than a job.

We have focused on building a team of people that emulates all of our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. Not to mention, there is no such thing as a small achievement here - we celebrate it all!

We look at the necessities.

We offer competitive equity/salary packages which include targeted annual bonuses, plus generous parental leave, a 401k, awesome health benefits, and open time off (yeah, we said it). You’ll enjoy top-of-the-line hardware and software, and have access to an annual personal Learning & Development budget of $1,000!

We offer all the head turning office things.

We have endless office amenities but here are a few of the fan favorites - everybody gets access to an on-site gym & shower, endless snacks, cold brew on tap, and a cozy lounge completed with a Wii for epic Mario Kart tournaments. Plus there are plenty of dogs (to pet, not to take home).

We don’t forget the most important things.

There’s a robust 360 review process, regular pulse surveys, and a focus on open communication. We also have annual employee check-ins to reflect back on achievements and plan for career growth. We’re always rooting for you.

Plus those special extra things.

We keep things fun with frequent catered lunches, holiday parties, offsites, happy hours, and an annual retreat. You’ll get a sweet employee discount, as well as a monthly MeUndies membership to rebuild your underwear drawer with our top notch prints.

Where is this job?

This job is located at Carlson Park, Culver City, CA, USA

Job Qualifications

6+ years of successful, diverse and progressive ecommerce/online marketing experience
Minimum 4 years of direct CRM experience

Required Skills

Project Management Skills
Analytical Thinker
Experience managing a team of Managers, Associates, and Coordinators
Experience in conceptualizing and implementing marketing plans
Strong Excel and data modeling skills

Soft Skills

Diversity Awareness
Humble
Team player willing to learn new tasks
Strong interpersonal skills with the ability to build and maintain quality relationships with external members and internal staff.
balanced

Compensation

According to JobzMall, the average salary range for a Director, Customer Retention in Carlson Park, Culver City, CA, USA is $84,000 to $136,000 per year. This range may vary depending on factors such as company size, industry, and location.

Additional Information

MeUndies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job PostedMarch 15th, 2021

Apply BeforeJune 21st, 2025

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us