Merrill Lynch

Managed Account Platform Support Representative

Merrill Lynch

4800 E Deer Lake Dr, Jacksonville, FL 32246, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

As Managed Account Platform Support Representative, you will be working in an inbound contact center supporting our Merrill Lynch Branch Office partners with resolving inquiries from internal partners regarding the enrollment, maintenance, and termination of accounts in the Investment Advisory Program. Resolves inquiries via the Merrill Lynch Service Network from internal partners regarding the enrollment, maintenance, and termination of accounts in the Investment Advisory Program. Provide navigational and tutorial support for Branch Offices. Maintain an awareness of Investment Advisory Program platform changes, enhancements and requirements. Build sustainable relationships through interaction with various branch and home office partners to deliver multi-faceted solutions.

Where is this job?
This job is located at 4800 E Deer Lake Dr, Jacksonville, FL 32246, USA
Job Qualifications
  • Proven experience verbally delivering complex information clearly, concisely and understandable to the client/recipient

  • Must have experience gathering, absorbing and using facts/information to make effective and timely decisions

Required Skills
  • Time Management

  • MS Excel

  • MS Word

  • MS PowerPoint

  • Proofreading skills

  • Editing skills

  • Record Keeping Skills

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Detail Oriented and Organized

  • Result Driven

  • Multi-tasker

Compensation

According to JobzMall, the average salary range for a Managed Account Platform Support Representative in 4800 E Deer Lake Dr, Jacksonville, FL 32246, USA is between $33,000 and $44,000 per year. The exact salary will depend on the employer, the qualifications of the individual, and the exact job responsibilities.

Additional Information
Merrill Lynch is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeMay 22nd, 2025
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About Merrill Lynch

Merrill, previously Merrill Lynch, is an American investing and wealth management division under the auspices of Bank of America. Along with BofA Securities, the investment banking arm, both firms engage in prime brokerage and security dealings.

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