
Unit Secretary - Labor and Delivery
Welcome to Meritus Health, where we are dedicated to providing exceptional care and service to our community. As a Unit Secretary for our Labor and Delivery unit, you will play a crucial role in supporting our team of healthcare professionals and ensuring the smooth operation of our unit. We are seeking a highly organized and detail-oriented individual with excellent communication skills and a passion for working in a fast-paced environment. If you are looking for a fulfilling career in healthcare, we invite you to join our team at Meritus Health.
- Greet and welcome patients and visitors to the Labor and Delivery unit.
- Answer phone calls and direct them to the appropriate staff member.
- Schedule appointments and maintain the unit's calendar.
- Maintain accurate patient records and ensure confidentiality.
- Assist with patient admissions and discharges.
- Coordinate with other departments to ensure timely delivery of patient services.
- Order and maintain inventory of supplies for the unit.
- Communicate effectively with healthcare professionals, patients, and their families.
- Handle incoming and outgoing correspondence.
- Enter data into electronic medical records system accurately.
- Collaborate with the nursing staff to ensure smooth patient flow and coordination of care.
- Maintain a clean and organized work environment.
- Assist with administrative tasks such as filing, faxing, and copying.
- Provide support during emergencies and other high-stress situations.
- Attend staff meetings and training sessions as required.
- Adhere to all hospital policies and procedures.
- Act as a liaison between patients, families, and healthcare team members.
- Provide exceptional customer service to ensure a positive experience for patients.
- Assist with insurance and billing processes.
- Perform other duties as assigned by the unit manager or supervisor.
Excellent Communication Skills: A Unit Secretary In Labor And Delivery At Meritus Health Should Possess Strong Verbal And Written Communication Skills To Effectively Communicate With Patients, Families, And Healthcare Team Members.
Knowledge Of Medical Terminology: As A Unit Secretary, It Is Essential To Have A Working Knowledge Of Medical Terminology, Especially In The Labor And Delivery Unit, To Accurately Transcribe Physician Orders And Communicate With Other Healthcare Professionals.
Proficient In Electronic Medical Records (Emr) Systems: Meritus Health Utilizes An Emr System, And A Unit Secretary Should Be Familiar And Proficient With Navigating And Updating Patient Records In The System.
Organizational Skills: The Labor And Delivery Unit At Meritus Health Can Be A Fast-Paced And High-Stress Environment. A Unit Secretary Should Be Able To Multitask, Prioritize Tasks, And Maintain A Well-Organized Workspace To Ensure Efficient And Effective Patient Care.
Interpersonal Skills: A Key Aspect Of A Unit Secretary's Role Is To Provide Excellent Customer Service To Patients And Families. Therefore, Strong Interpersonal Skills, Such As Empathy, Patience, And Professionalism, Are Essential To Build Rapport And Maintain Positive Relationships With Patients And Their Families.
Communication Skills
Data Entry
Time Management
Multitasking
Attention to detail
Organizational Skills
customer service
Medical Terminology
Administrative support
Patient Scheduling
Electronic Health Records
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Unit Secretary - Labor and Delivery in Hagerstown, MD, USA is $32,000 - $42,000 per year. However, this can vary based on factors such as experience, education, and the specific employer. It is always best to research the specific job and company for a more accurate salary estimate.
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Meritus Medical Center, the health system’s flagship facility, is a Magnet® Recognized and Joint Commission accredited 256-bed community and teaching hospital that serves as the clinical training site for western Maryland’s only family medicine residency program. Originally named Washington County Hospital, the hospital relocated in 2010 and is known for cancer care, inpatient rehabilitation, cardiac care, a Level III trauma center and emergency department, a Level II special care nursery and women’s and children services.

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