Patient Registrar - Emergency Department

Are you a compassionate and organized individual with a passion for healthcare? Do you thrive in a fast-paced and dynamic work environment? If so, Meritus Health is seeking a Patient Registrar for our Emergency Department who shares our commitment to providing exceptional patient care. As a Patient Registrar, you will play a crucial role in ensuring a smooth and efficient registration process for our emergency patients. Join our team and make a difference in the lives of our community members in their time of need. Qualified candidates will possess excellent communication skills, attention to detail, and the ability to work well under pressure.

1. Register Emergency Department patients: The primary responsibility of a Patient Registrar is to register patients who arrive at the Emergency Department for treatment. This involves verifying patient information, collecting insurance information, and obtaining necessary signatures and consent forms.
2. Maintain confidentiality: Patient Registrars must maintain strict confidentiality of all patient information in accordance with HIPAA regulations.
3. Ensure accurate and timely registration: Patient Registrars must ensure that all patient information is accurately entered into the hospital's registration system in a timely manner to avoid delays in patient treatment.
4. Provide exceptional customer service: Patient Registrars must have excellent communication skills and provide friendly, compassionate, and professional service to patients and their families during the registration process.
5. Verify insurance coverage: Patient Registrars are responsible for verifying insurance coverage and obtaining necessary authorizations for treatment.
6. Collaborate with other departments: Patient Registrars must work closely with other departments, such as nursing and billing, to ensure a smooth and efficient registration process.
7. Maintain patient flow: Patient Registrars must work efficiently to keep patient flow moving in the Emergency Department, especially during busy times.
8. Handle financial transactions: Patient Registrars may be responsible for collecting co-pays, deductibles, and other patient payments at the time of registration.
9. Adhere to hospital policies and procedures: Patient Registrars must adhere to all hospital policies and procedures, including safety and infection control protocols.
10. Assist with administrative tasks: Patient Registrars may be responsible for various administrative tasks, such as answering phone calls, scheduling appointments, and maintaining patient records.
11. Handle emergencies calmly and efficiently: In the event of an emergency, Patient Registrars must remain calm and follow proper protocols to ensure the safety and well-being of patients and staff.
12. Attend training and education sessions: Patient Registrars must attend and participate in training and education sessions to stay updated on hospital policies, procedures, and technology.
13. Maintain a professional and positive attitude: Patient Registrars must maintain a professional

According to JobzMall, the average salary range for a Patient Registrar - Emergency Department in Hagerstown, MD, USA is $34,000 to $49,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties.

Meritus Medical Center, the health system’s flagship facility, is a Magnet® Recognized and Joint Commission accredited 256-bed community and teaching hospital that serves as the clinical training site for western Maryland’s only family medicine residency program. Originally named Washington County Hospital, the hospital relocated in 2010 and is known for cancer care, inpatient rehabilitation, cardiac care, a Level III trauma center and emergency department, a Level II special care nursery and women’s and children services.