Ruan Neurology Receptionist - Full Time

Welcome to MercyOne, where we strive to provide exceptional care to our patients and their families. We are currently seeking a full-time Receptionist for our Ruan Neurology department. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming atmosphere. This position requires excellent communication skills, attention to detail, and a compassionate demeanor. If you are a dedicated and organized individual with a passion for helping others, we encourage you to apply for this exciting opportunity.

1. Greeting and welcoming patients and their families with a friendly and compassionate demeanor.
2. Answering phone calls and directing them to the appropriate department or staff member.
3. Scheduling appointments and maintaining an organized and accurate schedule for the department.
4. Checking in patients and verifying their personal and insurance information.
5. Coordinating patient referrals to other departments or healthcare facilities.
6. Assisting patients with filling out necessary paperwork and obtaining signatures.
7. Maintaining a clean and organized reception area.
8. Communicating effectively and professionally with patients, families, and staff members.
9. Handling patient inquiries and concerns in a timely and empathetic manner.
10. Collaborating with other members of the healthcare team to ensure efficient and effective patient care.
11. Maintaining patient confidentiality and adhering to HIPAA guidelines.
12. Handling administrative tasks such as data entry, filing, and faxing.
13. Keeping track of office supplies and placing orders as needed.
14. Adhering to all MercyOne policies and procedures.
15. Continuously striving to provide exceptional customer service and improve the patient experience.

According to JobzMall, the average salary range for a Ruan Neurology Receptionist - Full Time in Des Moines, IA 50314, USA is $26,000-$30,000 per year. This may vary depending on factors such as experience, education, and location.

MercyOne is a system of hospitals, clinics, and health care facilities in the U.S. states of Iowa, Nebraska and surrounding communities. It is run under a joint operating agreement between Catholic Health Initiatives and Trinity Health.