MercyOne

Food Service Associate Lead

MercyOne

Des Moines, IA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

MercyOne is looking for a passionate Food Service Associate Lead to join our team and take our dining experience to the next level. In this role, you will provide leadership and support to a team of food service associates, while ensuring a safe and high-quality dining experience for our patients, visitors, and staff. We are looking for a candidate who has excellent customer service skills, a commitment to quality, and the ability to lead and supervise others. If you are excited about the prospect of working in a fast-paced environment and providing a superior customer experience, we want to hear from you!Qualifications: • High school diploma or GED required• Minimum one year of food service and supervisory experience required• Knowledge of safe food handling and sanitation practices required• Excellent communication, customer service, and organizational skills required• Ability to work independently and as part of a team required• Ability to lift up to 50 pounds required

Responsibilities:

  1. Lead and supervise a team of food service associates and ensure a safe and high-quality dining experience for patients, visitors, and staff.
  2. Implement and maintain food service standards and ensure compliance with health and safety regulations.
  3. Train and coach food service associates on proper food handling, safety, and sanitation practices.
  4. Monitor food service activities and maintain records of inventory, purchases, and sales.
  5. Ensure accurate and timely delivery of meals and snacks.
  6. Address customer complaints in a prompt and professional manner.
  7. Ensure a clean and inviting dining area at all times.
  8. Maintain accurate records of food costs and develop strategies to reduce expenses.
  9. Ensure compliance with all applicable laws and regulations.
  10. Monitor and manage staffing levels to ensure adequate coverage.
Where is this job?
This job is located at Des Moines, IA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Leadership Experience

  • Attention To Detail

  • Ability To Work As Part Of A Team

  • Food Safety Knowledge

  • Organizational Ability

  • Interpersonal Skills

Required Skills
  • Training

  • Planning

  • Communication

  • Inventory

  • Scheduling

  • Multitasking

  • Leadership

  • customer service

  • Quality Control

  • Food safety

  • organizing

  • Sanitation

  • Problem-Solving

  • Cashiering

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • collaboration

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Food Service Associate Lead in Des Moines, IA, USA is $11.00 - $24.00 per hour. The range depends on the employer and the job duties. The salary range can also be affected by industry, experience, and other factors.

Additional Information
MercyOne is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 18th, 2023
Apply BeforeJune 9th, 2026
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About MercyOne

MercyOne is a system of hospitals, clinics, and health care facilities in the U.S. states of Iowa, Nebraska and surrounding communities. It is run under a joint operating agreement between Catholic Health Initiatives and Trinity Health.

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