
Food Service Associate Lead
MercyOne is looking for a passionate Food Service Associate Lead to join our team and take our dining experience to the next level. In this role, you will provide leadership and support to a team of food service associates, while ensuring a safe and high-quality dining experience for our patients, visitors, and staff. We are looking for a candidate who has excellent customer service skills, a commitment to quality, and the ability to lead and supervise others. If you are excited about the prospect of working in a fast-paced environment and providing a superior customer experience, we want to hear from you!Qualifications: • High school diploma or GED required• Minimum one year of food service and supervisory experience required• Knowledge of safe food handling and sanitation practices required• Excellent communication, customer service, and organizational skills required• Ability to work independently and as part of a team required• Ability to lift up to 50 pounds required
Responsibilities:
- Lead and supervise a team of food service associates and ensure a safe and high-quality dining experience for patients, visitors, and staff.
- Implement and maintain food service standards and ensure compliance with health and safety regulations.
- Train and coach food service associates on proper food handling, safety, and sanitation practices.
- Monitor food service activities and maintain records of inventory, purchases, and sales.
- Ensure accurate and timely delivery of meals and snacks.
- Address customer complaints in a prompt and professional manner.
- Ensure a clean and inviting dining area at all times.
- Maintain accurate records of food costs and develop strategies to reduce expenses.
- Ensure compliance with all applicable laws and regulations.
- Monitor and manage staffing levels to ensure adequate coverage.
Ability To Work In A Fast-Paced Environment
Excellent Communication Skills
Leadership Experience
Attention To Detail
Ability To Work As Part Of A Team
Food Safety Knowledge
Organizational Ability
Interpersonal Skills
Training
Planning
Communication
Inventory
Scheduling
Multitasking
Leadership
customer service
Quality Control
Food safety
organizing
Sanitation
Problem-Solving
Cashiering
Interpersonal
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
collaboration
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Food Service Associate Lead in Des Moines, IA, USA is $11.00 - $24.00 per hour. The range depends on the employer and the job duties. The salary range can also be affected by industry, experience, and other factors.
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MercyOne is a system of hospitals, clinics, and health care facilities in the U.S. states of Iowa, Nebraska and surrounding communities. It is run under a joint operating agreement between Catholic Health Initiatives and Trinity Health.

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