MercyOne

EMT Dispatcher

MercyOne

Des Moines, IA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At MercyOne, we are looking for an experienced and compassionate EMT Dispatcher to join our team. You will be responsible for responding to emergency calls, dispatching appropriate personnel and resources, and providing assistance to medical personnel in the field. You will also be required to enter data into our computer systems and communicate with medical personnel in order to ensure a safe and efficient response to emergency situations.The successful candidate will have the necessary qualifications to perform the job duties, including experience as an EMT or Dispatcher, a valid driver's license, and excellent communication and organizational skills. We are seeking an individual who is committed to providing the highest quality of care to our patients, as well as someone who is motivated and able to work in a fast-paced environment.If you have a passion for helping others and are ready to take on this critical role in our team, we look forward to hearing from you.

Responsibilities:

  1. Respond to emergency calls and dispatch appropriate personnel and resources.
  2. Provide assistance to medical personnel in the field.
  3. Enter data into computer systems.
  4. Communicate with medical personnel in order to ensure a safe and efficient response to emergency situations.
  5. Remain up to date on the latest emergency protocols and procedures.
  6. Monitor radio frequencies and GPS systems to provide accurate information to dispatchers.
  7. Maintain accurate records of all communications and dispatches.
  8. Track resources and personnel to ensure they are available and prepared for any emergency situation.
  9. Provide support and guidance to medical personnel in the field.
  10. Follow all safety protocols and procedures.
Where is this job?
This job is located at Des Moines, IA, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Excellent Communication Skills

  • Ability To Multitask

  • Strong Customer Service Orientation

  • Effective Problem-Solving Abilities

  • Proficient Computer And Typing Skills

  • Understanding Of Emergency Medical Procedures

  • Prior Experience In A Medical Or Emergency Services Setting

Required Skills
  • Documentation

  • Communication

  • Listening

  • confidence

  • Empathy

  • Patience

  • Coordination

  • Problem-Solving

  • Flexibility

  • Multi-tasking

  • Self-motivation

  • Dispatching

  • Analyzing

  • Accuracy

  • Prioritizing

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a EMT Dispatcher in Des Moines, IA, USA is between $30,000 and $50,000. The salary range may vary depending on experience and qualifications.

Additional Information
MercyOne is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 18th, 2023
Apply BeforeMay 22nd, 2025
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About MercyOne

MercyOne is a system of hospitals, clinics, and health care facilities in the U.S. states of Iowa, Nebraska and surrounding communities. It is run under a joint operating agreement between Catholic Health Initiatives and Trinity Health.

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