At MercyOne, we are looking for an experienced and compassionate EMT Dispatcher to join our team. You will be responsible for responding to emergency calls, dispatching appropriate personnel and resources, and providing assistance to medical personnel in the field. You will also be required to enter data into our computer systems and communicate with medical personnel in order to ensure a safe and efficient response to emergency situations.The successful candidate will have the necessary qualifications to perform the job duties, including experience as an EMT or Dispatcher, a valid driver's license, and excellent communication and organizational skills. We are seeking an individual who is committed to providing the highest quality of care to our patients, as well as someone who is motivated and able to work in a fast-paced environment.If you have a passion for helping others and are ready to take on this critical role in our team, we look forward to hearing from you.
Responsibilities:
- Respond to emergency calls and dispatch appropriate personnel and resources.
- Provide assistance to medical personnel in the field.
- Enter data into computer systems.
- Communicate with medical personnel in order to ensure a safe and efficient response to emergency situations.
- Remain up to date on the latest emergency protocols and procedures.
- Monitor radio frequencies and GPS systems to provide accurate information to dispatchers.
- Maintain accurate records of all communications and dispatches.
- Track resources and personnel to ensure they are available and prepared for any emergency situation.
- Provide support and guidance to medical personnel in the field.
- Follow all safety protocols and procedures.
Knowledge Of Medical Terminology
Excellent Communication Skills
Ability To Multitask
Strong Customer Service Orientation
Effective Problem-Solving Abilities
Proficient Computer And Typing Skills
Understanding Of Emergency Medical Procedures
Prior Experience In A Medical Or Emergency Services Setting
Documentation
Communication
Listening
confidence
Empathy
Patience
Coordination
Problem-Solving
Flexibility
Multi-tasking
Self-motivation
Dispatching
Analyzing
Accuracy
Prioritizing
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
collaboration
Adaptability
According to JobzMall, the average salary range for a EMT Dispatcher in Des Moines, IA, USA is between $30,000 and $50,000. The salary range may vary depending on experience and qualifications.
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MercyOne is a system of hospitals, clinics, and health care facilities in the U.S. states of Iowa, Nebraska and surrounding communities. It is run under a joint operating agreement between Catholic Health Initiatives and Trinity Health.

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