MercyOne

Administrative Assistant

MercyOne

Des Moines, IA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a highly organized and detail-oriented Administrative Assistant to join our team at MercyOne. This role is critical in helping us provide exceptional healthcare to our patients. The successful candidate will be a strong communicator with excellent multitasking and problem-solving skills. They will also have a genuine commitment to providing excellent customer service.The ideal candidate for this role will have a minimum of 3 years of administrative experience, a high school diploma or equivalent, and advanced proficiency in Microsoft Office Suite. They will also demonstrate a strong work ethic, excellent communication and interpersonal skills, and the ability to work independently with minimal supervision. Additionally, they should be comfortable working in a fast-paced environment and be able to prioritize tasks efficiently. If you are a motivated, passionate, and organized individual who is committed to providing excellent customer service, we would love to hear from you.

Responsibilities:

• Provide administrative support to the healthcare team in order to ensure efficient operations at MercyOne • Assist with scheduling patient appointments, maintaining records, and entering data into the computer system • Respond to patient inquiries, provide customer service, and address any concerns • Answer phone calls and emails in a timely and professional manner • Maintain office supplies and equipment and order new supplies when needed • Prepare reports, memos, letters, and other documents using Microsoft Office Suite • Perform data entry and other clerical tasks as needed • Assist with filing, scanning, and photocopying • Assist with special projects and other duties as assigned • Adhere to all company policies and procedures

Where is this job?
This job is located at Des Moines, IA, USA
Job Qualifications
  • Excellent Communication Skills

  • Attention To Detail

  • Excellent Organizational Skills

  • Ability To Multitask

  • Proficiency In Microsoft Office

  • Knowledge Of Office Procedures

  • Ability To Handle Confidential Information

  • Proven Track Record Of Meeting Deadlines

Required Skills
  • Filing

  • Scheduling

  • Reporting

  • Documenting

  • Researching

  • organizing

  • Typing

  • Confidentiality

  • Problem-Solving

  • Multi-tasking

  • Time-Management

  • Customer-Service

  • Answering

  • Data-Entry

  • Emailing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Administrative Assistant in Des Moines, IA, USA is $27,000 - $43,000 per year. This range may vary depending on the experience and qualifications of the individual, as well as the company and industry they are working in.

Additional Information
MercyOne is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 18th, 2023
Apply BeforeMay 22nd, 2025
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About MercyOne

MercyOne is a system of hospitals, clinics, and health care facilities in the U.S. states of Iowa, Nebraska and surrounding communities. It is run under a joint operating agreement between Catholic Health Initiatives and Trinity Health.

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