
Administrative Assistant
We are looking for a highly organized and detail-oriented Administrative Assistant to join our team at MercyOne. This role is critical in helping us provide exceptional healthcare to our patients. The successful candidate will be a strong communicator with excellent multitasking and problem-solving skills. They will also have a genuine commitment to providing excellent customer service.The ideal candidate for this role will have a minimum of 3 years of administrative experience, a high school diploma or equivalent, and advanced proficiency in Microsoft Office Suite. They will also demonstrate a strong work ethic, excellent communication and interpersonal skills, and the ability to work independently with minimal supervision. Additionally, they should be comfortable working in a fast-paced environment and be able to prioritize tasks efficiently. If you are a motivated, passionate, and organized individual who is committed to providing excellent customer service, we would love to hear from you.
Responsibilities:
• Provide administrative support to the healthcare team in order to ensure efficient operations at MercyOne • Assist with scheduling patient appointments, maintaining records, and entering data into the computer system • Respond to patient inquiries, provide customer service, and address any concerns • Answer phone calls and emails in a timely and professional manner • Maintain office supplies and equipment and order new supplies when needed • Prepare reports, memos, letters, and other documents using Microsoft Office Suite • Perform data entry and other clerical tasks as needed • Assist with filing, scanning, and photocopying • Assist with special projects and other duties as assigned • Adhere to all company policies and procedures
Excellent Communication Skills
Attention To Detail
Excellent Organizational Skills
Ability To Multitask
Proficiency In Microsoft Office
Knowledge Of Office Procedures
Ability To Handle Confidential Information
Proven Track Record Of Meeting Deadlines
Filing
Scheduling
Reporting
Documenting
Researching
organizing
Typing
Confidentiality
Problem-Solving
Multi-tasking
Time-Management
Customer-Service
Answering
Data-Entry
Emailing
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
self-motivation
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Administrative Assistant in Des Moines, IA, USA is $27,000 - $43,000 per year. This range may vary depending on the experience and qualifications of the individual, as well as the company and industry they are working in.
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MercyOne is a system of hospitals, clinics, and health care facilities in the U.S. states of Iowa, Nebraska and surrounding communities. It is run under a joint operating agreement between Catholic Health Initiatives and Trinity Health.

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