Manager- HR Shared Services

Welcome to Mercedes-Benz Group, a leading automotive company known for our innovation, luxury, and world-class customer service. We are currently seeking a dedicated and experienced Manager for our HR Shared Services team to join our dynamic and diverse organization. As the Manager of HR Shared Services, you will be responsible for overseeing the daily operations of our HR service center, ensuring timely and efficient delivery of services to our employees and stakeholders. We are looking for a highly organized and collaborative individual with a strong background in HR and a passion for driving exceptional service delivery. If you are ready to take on a leadership role in a fast-paced and prestigious company, we invite you to apply for this exciting opportunity.

1. Manage and lead the HR Shared Services team, providing direction, support, and guidance to ensure the team's success in delivering high-quality services.
2. Develop and implement strategies to improve the efficiency and effectiveness of the HR service center operations.
3. Monitor and evaluate the performance of the HR Shared Services team, identifying areas for improvement and implementing corrective actions as needed.
4. Collaborate with other HR leaders to ensure consistent and seamless delivery of services across the organization.
5. Oversee the recruitment, training, and development of HR Shared Services team members, fostering a positive and high-performing work culture.
6. Develop and maintain standard operating procedures and service level agreements for the HR service center.
7. Ensure compliance with all relevant HR laws, regulations, and company policies in all HR service center activities.
8. Manage and maintain relationships with external vendors and service providers to ensure efficient and cost-effective delivery of HR services.
9. Continuously monitor and analyze HR service center metrics to identify trends and make data-driven decisions to improve service delivery.
10. Serve as a point of escalation for complex or sensitive HR inquiries and issues, providing timely and effective resolution.
11. Collaborate with cross-functional teams to identify and implement process improvements and automation opportunities within the HR service center.
12. Stay updated on industry best practices and trends to continuously improve the HR service center's operations and services.
13. Prepare and present reports on HR service center performance and initiatives to senior management.
14. Act as a brand ambassador for Mercedes-Benz Group, promoting our values and culture in all interactions with employees and stakeholders.
15. Foster a customer-centric mindset within the HR service center, ensuring a positive and personalized experience for all employees.

According to JobzMall, the average salary range for a Manager- HR Shared Services in Bengaluru, Karnataka, India is between Rs. 8,00,000 to Rs. 12,00,000 per year. The salary may vary depending on the experience, qualifications, and industry of the individual.

Mercedes- Benz Group is (formerly Daimler AG) is an automotive company, which engages in the manufacturing of premium cars and commercial vehicles. The company operates its business through five segments: Mercedes-Benz Cars, Daimler Trucks, Mercedes-Benz Vans, Daimler Buses and Daimler Financial Services. The Mercedes-Benz Cars segment sells passenger cars and off-road vehicles under the Mercedes-Benz brand and small cars under the smart brand. The Daimler Trucks distributes its trucks under the brand names Mercedes-Benz, Freightliner, FUSO, Western Star, Thomas Built Buses and BharatBenz.