Manager, Food Service Training & Quality Assurance

Memorial Sloan Kettering Cancer Center is looking for an experienced and motivated Manager, Food Service Training & Quality Assurance to join our collaborative and hardworking team. In this role, you will be responsible for developing, implementing, and monitoring training and quality assurance processes to ensure the highest level of customer satisfaction and food safety standards in our food service operations.The ideal candidate for this position should possess a strong commitment to providing quality customer service, a high level of organizational and communication skills, and have the ability to develop and deliver effective training programs. Additionally, the successful candidate will be comfortable with technology and have at least 5 years of experience in food service management. If you possess the required qualifications and have a passion for leading and motivating a team to achieve excellence, then we would love to hear from you.

Responsibilities:

1. Develop, implement, and monitor training and quality assurance processes to ensure customer satisfaction and food safety standards.
2. Lead and motivate a team to achieve excellence.
3. Provide quality customer service.
4. Exercise strong organizational and communication skills.
5. Develop and deliver effective training programs.
6. Remain comfortable with technology.
7. Monitor food service operations.
8. Maintain up-to-date industry knowledge.
9. Ensure compliance with established policies and procedures.
10. Manage customer inquiries and complaints.

According to JobzMall, the average salary range for a Manager, Food Service Training & Quality Assurance in New York, NY, USA is $58,000 to $72,000 per year. The salary range may vary depending on the company, location, and experience of the employee.

Memorial Sloan Kettering Cancer Center (MSK or MSKCC) is a cancer treatment and research institution in the borough of Manhattan in New York City, founded in 1884 as the New York Cancer Hospital. MSKCC is one of 52 National Cancer Institute–designated Comprehensive Cancer Centers. Its main campus is located at 1275 York Avenue, between 67th and 68th streets, in Manhattan. According to U.S. News & World Report 2021-2022 Best Hospitals, Memorial Sloan Kettering Cancer Center (MSK) has been ranked as the number two hospital for cancer care in the nation.