Dispatcher

As a Dispatcher at Memorial Sloan Kettering Cancer Center, you will play an important role in coordinating patient transportation and ensuring a seamless patient experience from the moment they arrive. We are looking for an individual who is organized, detail-oriented, and has excellent customer service skills. You should have an understanding of medical terminology and experience in a healthcare setting. The ideal candidate should be comfortable working in a fast-paced environment while remaining calm and professional. The ability to multitask and prioritize tasks is also important. If you have the qualifications and are looking for an opportunity to make a difference in the lives of our patients, we want to hear from you!

Responsibilities:

1. Coordinate patient transportation and ensure a seamless patient experience from the moment they arrive.
2. Respond to patient inquiries and provide assistance in a professional and courteous manner.
3. Monitor and manage patient transportation requests in a timely and efficient manner.
4. Provide updates to patients and healthcare staff on the status of transportation requests.
5. Manage any scheduling conflicts or issues that arise.
6. Maintain accurate records of patient transportation requests and follow-up.
7. Ensure compliance with all relevant laws and regulations.
8. Maintain a positive and courteous attitude towards patients, visitors, and healthcare staff.
9. Remain up-to-date with current policies and procedures related to patient transportation.
10. Identify areas of improvement and provide suggestions for streamlining processes.

According to JobzMall, the average salary range for a Dispatcher in New York, NY, USA is $39,523 - $57,785. This range includes base salary, bonus, and overtime pay. The national average salary for a Dispatcher is $41,735 in the United States.

Memorial Sloan Kettering Cancer Center (MSK or MSKCC) is a cancer treatment and research institution in the borough of Manhattan in New York City, founded in 1884 as the New York Cancer Hospital. MSKCC is one of 52 National Cancer Institute–designated Comprehensive Cancer Centers. Its main campus is located at 1275 York Avenue, between 67th and 68th streets, in Manhattan. According to U.S. News & World Report 2021-2022 Best Hospitals, Memorial Sloan Kettering Cancer Center (MSK) has been ranked as the number two hospital for cancer care in the nation.