
Senior IT Operations - SAP and Salesforce Analyst
At Medtronic, our mission is to use technology to improve the lives of patients worldwide. As a Senior IT Operations - SAP and Salesforce Analyst, you will play a crucial role in achieving this mission by ensuring the smooth and efficient operation of our SAP and Salesforce systems. We are seeking a highly skilled and experienced individual who is passionate about utilizing technology to drive business success. If you are a strategic thinker with strong analytical skills and a deep understanding of SAP and Salesforce, we want you on our team. Join us and make a meaningful impact on the lives of patients and healthcare providers around the world.
- Maintain and manage the day-to-day operations of the SAP and Salesforce systems to ensure optimal performance and functionality.
- Troubleshoot and resolve any technical issues or system errors related to SAP and Salesforce.
- Develop and implement strategies for optimizing the use of SAP and Salesforce within the organization.
- Collaborate with cross-functional teams to identify business needs and translate them into effective solutions within the SAP and Salesforce systems.
- Monitor system performance and make recommendations for improvements to enhance efficiency and productivity.
- Provide technical guidance and support to end users, including training and troubleshooting.
- Conduct regular audits of the SAP and Salesforce systems to ensure data accuracy and integrity.
- Stay up-to-date with industry trends and advancements in SAP and Salesforce technology, and make recommendations for adoption as appropriate.
- Develop and maintain system documentation, including processes, procedures, and configuration changes.
- Collaborate with IT and business stakeholders to plan and execute system upgrades, patches, and enhancements.
- Act as a liaison between IT and business teams to ensure effective communication and alignment of goals.
- Develop and maintain relationships with external vendors and partners to support SAP and Salesforce systems.
- Monitor and manage system security and access controls to ensure data confidentiality and compliance with company policies and regulations.
- Participate in project teams to implement new functionalities and enhancements within the SAP and Salesforce systems.
- Continuously evaluate and improve processes and procedures related to SAP and Salesforce operations.
Extensive Experience And Expertise In Both Sap And Salesforce Systems, Including Configuration, Customization, And Integration.
Strong Understanding Of It Operations And Best Practices, With A Focus On Maintaining High Levels Of System Availability, Performance, And Security.
Demonstrated Ability To Lead And Manage Complex Projects, Including System Upgrades, Migrations, And Implementations.
Excellent Problem-Solving And Troubleshooting Skills, With The Ability To Diagnose And Resolve Issues Quickly And Effectively.
Proven Experience In Collaborating And Communicating Effectively With Cross-Functional Teams, Stakeholders, And Vendors To Achieve Business Objectives.
Quality Assurance
Change Management
Project Management
Data Analysis
Cloud Computing
Problem-Solving
Requirements Gathering
Salesforce Administration
Technical Troubleshooting
SAP integration
User Training
System Optimization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior IT Operations - SAP and Salesforce Analyst is between $90,000 - $140,000 per year. This can vary depending on the specific company, location, and level of experience. Some individuals in this role may earn more or less than this range.
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Medtronic plc is the world's largest medical device company that generates the majority of its sales and profits from the US healthcare system and is headquartered on the island of Ireland.

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