Medtronic

Senior Implementation Specialist

Medtronic

Boston, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Medtronic, a global leader in medical technology and innovation. We are seeking a highly experienced Senior Implementation Specialist to join our dynamic team, dedicated to improving the lives of patients worldwide. As a Senior Implementation Specialist, you will play a pivotal role in driving the successful implementation of our cutting-edge medical devices and ensuring their optimal performance. We are looking for a motivated and detail-oriented individual with a strong background in project management and a passion for making a positive impact in the healthcare industry. If you are a driven professional with exceptional communication and problem-solving skills, we invite you to apply for this exciting opportunity.

  1. Manage the implementation process for new medical devices, including planning, coordinating, and executing all necessary tasks.
  2. Work closely with cross-functional teams to ensure timely and successful implementation of products.
  3. Conduct thorough needs assessments and gap analyses to identify implementation requirements and potential challenges.
  4. Develop and maintain detailed project plans and timelines, ensuring all deliverables are met.
  5. Provide technical expertise and guidance to clients and internal teams throughout the implementation process.
  6. Serve as the main point of contact for clients, addressing any questions or concerns and providing timely updates on progress.
  7. Collaborate with sales and marketing teams to develop and deliver training materials and resources for clients.
  8. Monitor and track implementation progress, identifying and resolving any issues that arise.
  9. Conduct post-implementation assessments to ensure client satisfaction and identify areas for improvement.
  10. Stay up-to-date on industry trends and best practices to continuously improve implementation processes.
  11. Mentor and train junior implementation specialists as needed.
  12. Adhere to all Medtronic policies and procedures, including compliance with regulatory requirements.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Extensive Technical Knowledge: A Senior Implementation Specialist At Medtronic Should Possess A Deep Understanding Of The Company's Products And Services, As Well As The Ability To Troubleshoot Technical Issues And Provide Solutions.

  • Project Management Skills: This Role Requires Strong Project Management Skills, Including The Ability To Create And Execute Project Plans, Manage Timelines And Budgets, And Coordinate With Cross-Functional Teams.

  • Customer Service Experience: The Senior Implementation Specialist Will Frequently Interact With Clients And Must Have Excellent Customer Service Skills. This Includes The Ability To Communicate Effectively, Build And Maintain Relationships, And Address Customer Concerns.

  • Leadership Abilities: As A Senior-Level Position, The Implementation Specialist Should Demonstrate Strong Leadership Skills. This Includes The Ability To Mentor And Guide Team Members, Provide Direction And Support, And Make Strategic Decisions.

  • Industry Knowledge: To Be Successful In This Role, Candidates Should Have A Thorough Understanding Of The Healthcare Industry, Including Industry Trends, Regulations, And Best Practices. This Knowledge Will Help The Senior Implementation Specialist Provide Valuable Insights And Recommendations To Clients.

Required Skills
  • Quality Assurance

  • Process Improvement

  • Project Management

  • Communication

  • Time Management

  • customer service

  • Analytics

  • Team Leadership

  • Training and Development

  • Problem-Solving

  • Stakeholder management

  • Technical Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Senior Implementation Specialist in Boston, MA, USA is between $70,000 and $90,000 per year. This may vary based on the specific company, industry, and level of experience of the individual. Factors such as bonuses, benefits, and location may also impact the salary range.

Additional Information
Medtronic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 29th, 2023
Apply BeforeAugust 19th, 2025
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About Medtronic

Medtronic plc is the world's largest medical device company that generates the majority of its sales and profits from the US healthcare system and is headquartered on the island of Ireland.

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