Patient Services Specialist

Provide troubleshooting, support and education for CRM products that is accurate, thorough, timely and tailored to meet the customer’s needs. Gather relevant information, document and report customer inquiries, issues and product problems per procedures and policies. Maintain adequate product and therapy knowledge and expertise through continuous training, coaching, and independent study. Identify and implement personal or process improvements to maintain and improve thorough, compliant, timely, accurate service. Maintain adherence to schedule and availability for support of incoming contacts, which includes sharing in shifts to work Medtronic holidays when clinics are typically open. Utilize technology and systems required to support job function which may include answering phones and/or operating personal computer six to eight hours per day. Actively participate, communicate and maintain team and cross-functional networks.

According to JobzMall, the average salary range for a Patient Services Specialist in 8200 Coral Sea St NE, Mounds View, MN 55112, USA is between $35,000 and $45,000 per year. This range may vary depending on the experience of the individual and the company they are hired by.

Medtronic plc is the world's largest medical device company that generates the majority of its sales and profits from the US healthcare system and is headquartered on the island of Ireland.