Medtronic

Field Services Representative

Medtronic

North Haven, CT 06473, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about helping others and making a positive impact in the healthcare industry? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Field Services Representative at Medtronic. As a global leader in medical technology, Medtronic is dedicated to improving the lives of patients around the world. As a Field Services Representative, you will play a crucial role in providing top-notch service and support to our customers, ensuring that they have the necessary tools and resources to deliver the best care to their patients. To excel in this role, you must possess excellent communication and problem-solving skills, have a strong attention to detail, and be able to work independently while also collaborating effectively with a team. Join us in our mission to make a difference and help us shape the future of healthcare.

  1. Provide exceptional customer service to healthcare professionals and facilities by promptly responding to inquiries and addressing concerns.
  2. Build and maintain strong relationships with customers to understand their needs and provide appropriate solutions.
  3. Conduct regular visits to customer locations to provide product support, training, and troubleshooting assistance.
  4. Collaborate with cross-functional teams within Medtronic to ensure timely and effective resolution of customer issues.
  5. Keep up-to-date with industry trends and advancements in medical technology to provide accurate and relevant information to customers.
  6. Maintain thorough and organized records of customer interactions and service activities.
  7. Proactively identify potential issues and work towards implementing preventative measures.
  8. Participate in product demonstrations and presentations to educate customers on the features and benefits of Medtronic's products.
  9. Continuously seek opportunities to improve processes and enhance the customer experience.
  10. Adhere to all company policies, procedures, and regulations while representing Medtronic in a professional and ethical manner.
Where is this job?
This job is located at North Haven, CT 06473, USA
Job Qualifications
  • Bachelor's Degree In A Related Field Such As Biomedical Engineering, Medical Technology, Or Healthcare Administration.

  • Minimum Of 2-3 Years Of Experience In A Customer-Facing Role, Preferably In The Medical Device Industry.

  • Strong Technical Skills And Knowledge Of Medtronic Products And Services.

  • Excellent Communication And Interpersonal Skills To Effectively Interact With Customers And Internal Teams.

  • Ability To Work Independently And Manage A Diverse Workload While Maintaining A High Level Of Attention To Detail.

Required Skills
  • Documentation

  • Troubleshooting

  • Communication

  • Time Management

  • Conflict Resolution

  • customer service

  • equipment maintenance

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Technical Knowledge

  • Product Training

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Field Services Representative in North Haven, CT 06473, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as education, experience, and specific job responsibilities. Some companies may also offer additional benefits and incentives. It is best to research the specific company and job listing for a more accurate salary range.

Additional Information
Medtronic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 29th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Medtronic

Medtronic plc is the world's largest medical device company that generates the majority of its sales and profits from the US healthcare system and is headquartered on the island of Ireland.

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