
Director, Customer Quality Experience Management
As Director, Customer Quality Experience Management at Medtronic, you will be responsible for developing and executing strategies that drive customer satisfaction and loyalty. You will lead a team of customer experience professionals to ensure the highest level of customer service and maintain positive relationships with customers. To be successful in this role, you must have excellent communication and interpersonal skills, in addition to a proven track record of successful customer service management. You must have a strategic mindset, a passion for customer feedback, and the ability to develop and implement customer-centric initiatives. An understanding of customer experience best practices is also essential. We are looking for an experienced leader who can bring out the best in the customer service team, foster collaboration, and drive customer satisfaction. If you have a passion for customer service and are excited to join a world-class organization, we want to hear from you!
Strong Leadership
Customer-Focused Mindset
Outstanding Communication Skills
Excellent Problem-Solving Abilities
Comprehensive Knowledge Of Quality Management Principles
Ability To Lead Cross-Functional Teams
Proven Track Record Of Successful Quality Projects
Excellent Understanding Of Regulatory Requirements
Quality Assurance
Change Management
Process Improvement
Strategic Planning
Performance Management
Training
Data Analysis
Problem Solving
Negotiation
Leadership
customer service
Relationship Building
Compliance
Organizational Development
performance tracking
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
self-motivation
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Director, Customer Quality Experience Management in Los Angeles, CA, USA is $95,000 to $160,000 per year.
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Medtronic plc is the world's largest medical device company that generates the majority of its sales and profits from the US healthcare system and is headquartered on the island of Ireland.

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