
Credit Collections - Subject Matter Expert
Hello there! Are you a highly experienced and knowledgeable individual in the field of credit collections? Do you have a strong understanding of accounting principles and regulations? If so, we have an exciting opportunity for you to join our team at Medtronic as a Credit Collections Subject Matter Expert. In this role, you will be responsible for managing and improving our credit collections processes to ensure timely and accurate collection of outstanding balances. Your expertise and attention to detail will play a crucial role in the financial success of our company. If you are a self-motivated, detail-oriented, and results-driven individual with a passion for credit collections, we would love to hear from you. Read on to learn more about the qualifications and responsibilities for this role.
- Develop and implement strategies to improve the credit collections process and reduce outstanding balances.
- Review and analyze credit reports and payment histories to determine the creditworthiness of customers.
- Contact customers to collect payment on outstanding balances and negotiate payment plans when necessary.
- Monitor and track payment plans to ensure timely and accurate payments.
- Collaborate with cross-functional teams, including sales, finance, and customer service, to resolve any credit or billing issues.
- Maintain accurate and up-to-date records of all collections activities and customer communication.
- Stay up-to-date with industry regulations and best practices in credit collections.
- Provide guidance and support to junior team members on credit collections processes and procedures.
- Identify and escalate high-risk accounts to management for further action.
- Prepare and present reports on credit collections performance to upper management.
- Collaborate with credit and risk management teams to develop credit policies and procedures.
- Identify and implement process improvements to streamline credit collections and increase efficiency.
- Conduct regular audits of credit collections processes to ensure compliance with company policies and procedures.
- Provide training and development opportunities for team members to enhance their skills and knowledge in credit collections.
- Participate in meetings and conferences to share best practices and stay updated on industry trends.
Extensive Knowledge Of Credit And Collections Processes: The Ideal Candidate Should Possess A Deep Understanding Of Credit And Collections Processes, Including Credit Analysis, Payment Terms, Collections Strategies, And Dispute Resolution.
Strong Analytical Skills: A Credit Collections - Subject Matter Expert Must Have Excellent Analytical Skills To Assess Risk, Identify Trends, And Make Data-Driven Decisions. They Should Also Be Proficient In Using Financial Analysis Tools And Software.
Experience In Credit And Collections Management: Candidates Should Have At Least 5 Years Of Experience In Credit And Collections, Preferably In A Leadership Role. They Should Have A Proven Track Record Of Successfully Managing Credit And Collections Operations.
Excellent Communication And Interpersonal Skills: This Role Requires The Ability To Communicate Effectively With Both Internal Teams And External Stakeholders, Such As Customers And Vendors. The Candidate Must Be Able To Build Strong Relationships And Negotiate Effectively To Resolve Customer Issues.
Knowledge Of Industry Regulations: The Ideal Candidate Should Have A Strong Understanding Of Relevant Industry Regulations And Compliance Requirements, Such As Fair Debt Collection Practices Act (Fdcpa) And Consumer Financial Protection Bureau (Cfpb) Regulations. This Knowledge Is Crucial In Ensuring Compliance And Mitigating Legal Risks For The Company.
Financial Analysis
Communication
Time Management
Attention to detail
Negotiation
Conflict Resolution
customer service
Analytical Thinking
Compliance Management
Risk assessment
Problem-Solving
Data
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Credit Collections - Subject Matter Expert in Pune, Maharashtra, India is between ₹ 3,60,000 - ₹ 9,00,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual. Some factors that can impact the salary range for this position include the size and financial stability of the company, the complexity of the collections process, and the demand for skilled professionals in the market. Additionally, bonuses, commissions, and benefits may also factor into an individual's total compensation package.
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Medtronic plc is the world's largest medical device company that generates the majority of its sales and profits from the US healthcare system and is headquartered on the island of Ireland.

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