MedStar Health

Unit Secretary

MedStar Health

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to MedStar Health, a leading healthcare organization dedicated to providing exceptional patient care and advancing medical research. We are currently seeking a detail-oriented and organized individual to join our team as a Unit Secretary. In this role, you will play a crucial part in ensuring the smooth and efficient operation of our unit. With your strong communication skills and ability to multitask, you will provide essential administrative support to our healthcare professionals. If you are passionate about making a positive impact on the lives of others and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

  1. Greet patients, visitors, and staff in a warm and professional manner, creating a welcoming and friendly atmosphere.
  2. Answer phone calls, take messages, and transfer calls to appropriate personnel.
  3. Maintain accurate and organized patient records, including but not limited to patient information, medical history, and treatment plans.
  4. Schedule appointments and procedures for patients, ensuring efficient use of time and resources.
  5. Manage patient admissions and discharges, coordinating with other departments as needed.
  6. Monitor and order unit supplies, ensuring adequate stock levels and timely delivery.
  7. Collaborate with healthcare professionals to ensure timely and accurate completion of patient charts and forms.
  8. Communicate effectively with patients, family members, and healthcare team members, providing updates and relaying important information.
  9. Maintain confidentiality of patient information at all times.
  10. Assist with coordinating and scheduling meetings, trainings, and other unit events.
  11. Perform general office duties such as filing, faxing, and copying.
  12. Stay up-to-date on policies and procedures related to patient care and unit operations.
  13. Provide exceptional customer service to patients, family members, and visitors.
  14. Act as a liaison between patients, families, and healthcare professionals, relaying messages and addressing concerns.
  15. Attend and actively participate in departmental meetings and trainings.
  16. Adhere to all safety and infection control protocols.
  17. Other duties as assigned by supervisor.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Strong Organizational Skills: A Unit Secretary At Medstar Health Must Be Highly Organized And Able To Manage Multiple Tasks Efficiently.

  • Excellent Communication Skills: This Role Requires Regular Interaction With Patients, Healthcare Professionals, And Administrative Staff, Making Strong Communication Skills Essential.

  • Familiarity With Medical Terminology: A Unit Secretary Should Have A Good Understanding Of Medical Terminology To Accurately Transcribe Physician Orders And Communicate With Healthcare Professionals.

  • Proficiency In Computer Systems: Medstar Health Utilizes Various Computer Programs For Scheduling, Record-Keeping, And Other Administrative Tasks. An Ideal Unit Secretary Should Have A Strong Understanding Of Different Computer Systems And Be Able To Learn New Programs Quickly.

  • Attention To Detail: As A Unit Secretary, Attention To Detail Is Crucial To Ensure Accurate Record-Keeping, Appointment Scheduling, And Other Administrative Tasks. This Role Requires A High Level Of Accuracy And Precision.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Organizational Skills

  • Medical Terminology

  • Record keeping

  • Computer proficiency

  • Teamwork

  • Multi-tasking

  • Patient Scheduling

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Unit Secretary in Baltimore, MD, USA is $31,000 to $45,000 per year. This may vary based on factors such as experience, education, and specific job duties. Additionally, benefits and bonuses may also impact the overall salary for a Unit Secretary in Baltimore.

Additional Information
MedStar Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeAugust 19th, 2025
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About MedStar Health

MedStar Health is a not-for-profit healthcare organization. It operates more than 120 entities, including ten hospitals in the Baltimore–Washington metropolitan area of the United States.

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