At MedStar Health, we are looking for a top-notch Scheduler to join our team and help us make our patients’ healthcare experience the best it can be. As a Scheduler, you will use your excellent organizational and communication skills to coordinate patient appointments, manage medical staff schedules, and ensure that all services are delivered in a timely and efficient manner.The ideal candidate for this position should have at least an Associate’s degree in a related field, as well as 5+ years of experience in a scheduling role. They should have a strong attention to detail, excellent time management skills, and a positive, customer-service oriented attitude. The Scheduler must be comfortable working in a fast-paced environment and be able to multitask effectively. If you are looking for a role that combines your organizational and customer service skills, then this is the job for you!
Responsibilities:
- Coordinate patient appointments and manage medical staff schedules.
- Ensure services are delivered in a timely and efficient manner.
- Maintain accurate records of patient appointments.
- Communicate with patients and medical staff regarding scheduling changes or updates.
- Respond promptly to patient and medical staff inquiries.
- Ensure patient privacy and confidentiality in all scheduling procedures.
- Monitor patient appointment system for accuracy and completeness.
- Troubleshoot any scheduling conflicts or discrepancies.
- Remain current with changes in insurance guidelines and regulations.
- Provide excellent customer service in all interactions.
Knowledge Of Medical Terminology
Ability To Multitask And Work In A Fast-Paced Environment
Previous Experience In A Healthcare Setting
Strong Organizational And Problem-Solving Skills
Proven Ability To Prioritize Tasks
Excellent Customer Service And Interpersonal Skills
Proficiency With Scheduling Software And Microsoft Office
Ability To Work Independently And Manage Time Efficiently
Data Entry
Planning
Communication
Time Management
Microsoft Office
Scheduling
Multitasking
Attention to detail
customer service
Calendar Management
organizing
Coordinating
Problem-Solving
Adaptability
Prioritizing
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
flexibility
Critical thinking
Teamwork
Problem-Solving
According to JobzMall, the average salary range for a Scheduler in Baltimore, MD, USA is between $39,063 and $59,068. This salary range may vary depending on the individual's experience, qualifications, and the company they are employed with.
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MedStar Health is a not-for-profit healthcare organization. It operates more than 120 entities, including ten hospitals in the Baltimore–Washington metropolitan area of the United States.

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