MedStar Health

Baltimore, MD, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At MedStar Health, we are looking for a top-notch Scheduler to join our team and help us make our patients’ healthcare experience the best it can be. As a Scheduler, you will use your excellent organizational and communication skills to coordinate patient appointments, manage medical staff schedules, and ensure that all services are delivered in a timely and efficient manner.The ideal candidate for this position should have at least an Associate’s degree in a related field, as well as 5+ years of experience in a scheduling role. They should have a strong attention to detail, excellent time management skills, and a positive, customer-service oriented attitude. The Scheduler must be comfortable working in a fast-paced environment and be able to multitask effectively. If you are looking for a role that combines your organizational and customer service skills, then this is the job for you!

Responsibilities:

  1. Coordinate patient appointments and manage medical staff schedules.
  2. Ensure services are delivered in a timely and efficient manner.
  3. Maintain accurate records of patient appointments.
  4. Communicate with patients and medical staff regarding scheduling changes or updates.
  5. Respond promptly to patient and medical staff inquiries.
  6. Ensure patient privacy and confidentiality in all scheduling procedures.
  7. Monitor patient appointment system for accuracy and completeness.
  8. Troubleshoot any scheduling conflicts or discrepancies.
  9. Remain current with changes in insurance guidelines and regulations.
  10. Provide excellent customer service in all interactions.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Ability To Multitask And Work In A Fast-Paced Environment

  • Previous Experience In A Healthcare Setting

  • Strong Organizational And Problem-Solving Skills

  • Proven Ability To Prioritize Tasks

  • Excellent Customer Service And Interpersonal Skills

  • Proficiency With Scheduling Software And Microsoft Office

  • Ability To Work Independently And Manage Time Efficiently

Required Skills
  • Data Entry

  • Planning

  • Communication

  • Time Management

  • Microsoft Office

  • Scheduling

  • Multitasking

  • Attention to detail

  • customer service

  • Calendar Management

  • organizing

  • Coordinating

  • Problem-Solving

  • Adaptability

  • Prioritizing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Scheduler in Baltimore, MD, USA is between $39,063 and $59,068. This salary range may vary depending on the individual's experience, qualifications, and the company they are employed with.

Additional Information
MedStar Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 17th, 2023
Apply BeforeJune 21st, 2025
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About MedStar Health

MedStar Health is a not-for-profit healthcare organization. It operates more than 120 entities, including ten hospitals in the Baltimore–Washington metropolitan area of the United States.

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