Operative Scheduling Representative

We are seeking an experienced and organized Operative Scheduling Representative to join our team at MedStar Health. The ideal candidate for this role is a patient-focused individual who is proficient in appointment scheduling and can provide excellent customer service in a fast-paced environment. The Operative Scheduling Representative should have excellent communication skills and a strong attention to detail.To be successful as an Operative Scheduling Representative, you should be able to quickly build rapport with patients and understand their needs. You should also have a positive attitude and be able to work efficiently and effectively with a wide range of people. If you have a passion for helping others and are looking for an opportunity to make a difference, we invite you to apply for this role.

Responsibilities:

1. Schedule appointments for patients while providing excellent customer service.
2. Ensure accuracy of patient information, including scheduling and contact information.
3. Utilize a customer-focused approach when interacting with patients.
4. Adhere to all organizational policies and procedures when scheduling appointments.
5. Ensure that all appointments are scheduled in a timely manner.
6. Answer incoming calls and emails in a professional manner.
7. Document and maintain accurate records of patient appointments.
8. Maintain a positive attitude and work efficiently with a wide range of people.
9. Keep up to date with MedStar Health's new policies and procedures.
10. Assist with any other operational duties as required.

According to JobzMall, the average salary range for a Operative Scheduling Representative in Washington, DC, USA is $33,000 to $45,000 per year. This range is based on the salary data collected from various job postings in the area.

MedStar Health is a not-for-profit healthcare organization. It operates more than 120 entities, including ten hospitals in the Baltimore–Washington metropolitan area of the United States.