Emergency Services Support Assistant
Are you looking for a meaningful and dynamic role in the healthcare industry? MedStar Health is seeking a passionate and dedicated individual to join our team as an Emergency Services Support Assistant. In this role, you will play a crucial role in supporting our emergency services department, ensuring that our patients receive the highest level of care. We are seeking someone with exceptional organizational skills, excellent communication abilities, and a strong desire to make a positive impact on people's lives. If you are ready to be a part of a fast-paced and rewarding environment, we encourage you to apply for this exciting opportunity.
- Provide administrative support to the emergency services department, including but not limited to scheduling appointments, managing phone calls, and maintaining patient records.
- Assist with triaging and prioritizing patient needs, ensuring that urgent cases are addressed promptly.
- Collaborate with healthcare professionals to coordinate patient care and ensure smooth operations within the department.
- Communicate effectively with patients and their families, providing them with necessary information and support during their time in the emergency department.
- Participate in training and educational programs to stay updated on emergency healthcare procedures and protocols.
- Maintain a clean and organized work environment, ensuring that necessary supplies and equipment are readily available.
- Adhere to all hospital policies and procedures, including confidentiality and patient privacy regulations.
- Monitor and stock inventory of medical supplies and equipment, reporting any shortages or malfunctions.
- Assist in the preparation of reports and presentations as needed.
- Act as a liaison between the emergency services department and other departments within the hospital to facilitate efficient and effective communication and coordination of care.
- Display a strong commitment to providing compassionate and high-quality care to patients in crisis.
- Perform other duties and responsibilities as assigned by superiors or as necessary to meet the needs of the department.
High School Diploma Or Equivalent: A Minimum Education Requirement For An Emergency Services Support Assistant At Medstar Health Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education To Perform Administrative Tasks.
Prior Administrative Experience: Candidates Should Have At Least 1-2 Years Of Prior Administrative Experience, Preferably In A Healthcare Or Emergency Services Setting. This Experience Will Demonstrate The Candidate's Ability To Handle High-Pressure Situations And Work Efficiently In A Fast-Paced Environment.
Knowledge Of Emergency Procedures: As An Emergency Services Support Assistant, It Is Important To Have A Thorough Understanding Of Emergency Procedures And Protocols. Candidates Should Be Familiar With Medical Terminology And Be Able To Effectively Communicate With Emergency Responders And Healthcare Professionals.
Strong Organizational And Multitasking Skills: The Ability To Prioritize Tasks, Manage Multiple Projects, And Maintain A High Level Of Organization Is Essential For This Role. Emergency Situations Can Be Unpredictable, And The Support Assistant Must Be Able To Adapt And Handle Shifting Priorities.
Excellent Communication Skills: Effective Communication Is Critical In Emergency Situations. Emergency Services Support Assistants Must Be Able To Communicate Clearly And Efficiently With Patients, Healthcare Professionals, And Emergency Responders. This Includes Verbal And Written Communication, As Well As The Ability To Remain Calm And Professional In High-Stress Situations.
Data Entry
Communication
Time Management
Multitasking
Problem Solving
Organizational Skills
Crisis Management
customer service
Medical Terminology
Teamwork
Emergency Response
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Emergency Services Support Assistant in Washington, DC, USA is $28,000 to $45,000 per year. This may vary depending on the specific job duties, experience level, and employer. Some factors that may affect salary in this field include location, education, and additional skills or certifications.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
MedStar Health is a not-for-profit healthcare organization. It operates more than 120 entities, including ten hospitals in the Baltimore–Washington metropolitan area of the United States.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started