
Experienced Consultant - Service Operations
Welcome to McKinsey & Company, a global leader in management consulting. We are currently seeking an experienced consultant to join our Service Operations team. As an experienced consultant in this role, you will work closely with our clients to drive operational excellence and efficiency, ultimately contributing to their overall business success. We are looking for a dynamic and results-driven individual with a strong background in service operations and a passion for solving complex business problems. If you have a proven track record of delivering impactful solutions and thrive in a fast-paced, collaborative environment, we would love to hear from you. Join us in shaping the future of service operations for our clients and making a lasting impact on their organizations.
- Conduct in-depth research and analysis to identify operational inefficiencies and opportunities for improvement within client organizations.
- Collaborate with cross-functional teams to develop and implement strategic solutions that drive operational excellence and efficiency.
- Partner with clients to understand their specific business needs and goals, and provide tailored recommendations to address their unique challenges.
- Utilize your expertise in service operations to identify best practices and industry trends, and incorporate them into client strategies.
- Facilitate workshops and meetings with clients to gather insights and drive alignment on project objectives and deliverables.
- Create and deliver impactful presentations and reports to effectively communicate findings and recommendations to clients at various levels of the organization.
- Manage project timelines, budgets, and resources to ensure successful and timely delivery of project outcomes.
- Act as a trusted advisor to clients, building and maintaining strong relationships to drive long-term partnerships.
- Mentor and guide junior team members, providing support and guidance to help develop their skills and expertise.
- Continuously monitor and evaluate project progress and outcomes, making adjustments and recommendations as needed to ensure desired results are achieved.
- Stay updated on industry developments and emerging trends in service operations to bring new insights and perspectives to client projects.
- Embody the values and culture of McKinsey & Company, representing the firm with professionalism and excellence in all client interactions.
- Minimum Of 5 Years Of Experience In Service Operations Consulting, Preferably At A Top-Tier Consulting Firm. 
- Strong Analytical And Problem-Solving Skills, With A Track Record Of Delivering Measurable Results For Clients. 
- Extensive Knowledge Of Industry Best Practices And Trends In Service Operations, Including Customer Experience, Process Optimization, And Digital Transformation. 
- Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships With Clients And Lead Teams Effectively. 
- Advanced Degree In Business, Operations, Or A Related Field From A Reputable Institution. 
- Change Management 
- Strategic Planning 
- Project Management 
- Data Analysis 
- Team Leadership 
- Process optimization 
- Problem-Solving 
- Stakeholder management 
- Client communication 
- Business 
- performance tracking 
- Operational Efficiency 
- Communication 
- Conflict Resolution 
- Emotional Intelligence 
- Leadership 
- Time management 
- creativity 
- Attention to detail 
- Teamwork 
- Adaptability 
- Problem-Solving 
According to JobzMall, the average salary range for a Experienced Consultant - Service Operations in San Francisco, CA, USA is $120,000 - $150,000 per year.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
McKinsey & Company is an American worldwide management consulting firm. McKinsey publishes the McKinsey Quarterly since 1964, funds the McKinsey Global Institute research organization, publishes reports on management topics, and has authored influential books on management.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started
