McKinsey & Company

Experienced Consultant - Service Operations

McKinsey & Company

Los Angeles, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled and experienced professional looking for an exciting opportunity to join a global leader in consulting? Look no further than McKinsey & Company. We are seeking an Experienced Consultant to join our dynamic Service Operations team, providing strategic guidance to top organizations around the world. As a key member of our team, you will have the opportunity to work with top leaders and drive impactful change in their operations. The ideal candidate will have a strong background in service operations, a passion for problem-solving, and a drive for excellence. If you are ready to take your career to the next level and make a significant impact in the business world, we want to hear from you. Join us at McKinsey & Company and be a part of our mission to shape the future of organizations.

  1. Provide expert consulting services to top organizations around the world, with a focus on service operations.
  2. Conduct in-depth research and analysis to identify areas for improvement in client operations.
  3. Develop and implement strategic plans and initiatives to optimize service operations and drive impactful change.
  4. Collaborate with cross-functional teams to develop innovative solutions and drive successful implementation.
  5. Act as a trusted advisor to top leaders, providing strategic guidance and recommendations to improve their operations.
  6. Utilize strong problem-solving skills and a data-driven approach to identify and address complex business challenges.
  7. Stay up-to-date on industry trends and best practices in service operations to bring cutting-edge insights to client engagements.
  8. Communicate effectively with clients at all levels, including C-suite executives, to build strong relationships and ensure project success.
  9. Mentor and develop junior team members, providing guidance and support to help them grow in their roles.
  10. Meet project deadlines and deliver high-quality work that exceeds client expectations.
  11. Contribute to the growth and success of the Service Operations practice at McKinsey & Company.
  12. Represent McKinsey & Company as a thought leader in the service operations industry through speaking engagements, publications, and other external activities.
  13. Continuously seek opportunities for personal and professional growth, and actively participate in training and development programs offered by the company.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships And Influence Stakeholders At All Levels Of An Organization.

  • A Minimum Of 5-7 Years Of Experience In A Consulting Or Service Operations Role, Preferably Within A Top-Tier Consulting Firm Or A Fortune 500 Company.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Identify And Evaluate Complex Business Issues And Develop Innovative Solutions.

  • Proven Track Record Of Successfully Managing And Executing Projects, Including Leading Cross-Functional Teams And Delivering Tangible Results.

  • Deep Knowledge And Understanding Of Service Operations, Including Customer Experience, Process Improvement, And Digital Transformation.

Required Skills
  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Performance optimization

  • Team Leadership

  • Business acumen

  • Client Relationship Management

  • Cross-Functional Collaboration

  • Stakeholder Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Experienced Consultant - Service Operations in Los Angeles, CA, USA is $90,000 to $130,000 per year. This range can vary depending on factors such as the specific company, industry, and years of experience. Some factors that can also affect salary include education level, certifications, and performance bonuses.

Additional Information
McKinsey & Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About McKinsey & Company

McKinsey & Company is an American worldwide management consulting firm. McKinsey publishes the McKinsey Quarterly since 1964, funds the McKinsey Global Institute research organization, publishes reports on management topics, and has authored influential books on management.

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