McKinsey & Company

Experienced Consultant - Service Operations

McKinsey & Company

Denver, CO, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced and driven professional looking for the next step in your career? Do you have a passion for problem-solving and a knack for improving service operations? McKinsey & Company is seeking an experienced consultant to join our Service Operations practice. In this role, you will work closely with our clients to identify and implement strategies that drive efficiency and excellence in their service operations. We are looking for a candidate with a proven track record of success in consulting and a deep understanding of service operations. If you are ready to take on new challenges and make a significant impact, we want to hear from you.

  1. Conduct thorough analysis and research of clients' service operations to identify areas for improvement and develop actionable strategies.
  2. Collaborate with clients to understand their unique business needs and develop tailored solutions to enhance their service operations.
  3. Utilize industry knowledge and best practices to provide expert recommendations and insights to clients.
  4. Lead and manage projects, ensuring timely and successful delivery of project outcomes.
  5. Effectively communicate with clients at all levels to build relationships and provide project updates.
  6. Train and mentor junior team members on service operations methodologies and practices.
  7. Monitor and evaluate the implementation of recommended strategies to ensure desired results are achieved.
  8. Identify potential risks and roadblocks in project execution and proactively develop contingency plans.
  9. Stay up-to-date with industry trends and developments in service operations to continuously improve and evolve our offerings.
  10. Represent the company and its values to clients and build a strong network within the industry.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Proven Experience In Driving Operational Efficiency And Optimization: As An Experienced Consultant In Service Operations At Mckinsey & Company, Candidates Should Have A Track Record Of Implementing Successful Operational Strategies And Driving Efficiency In Service-Based Organizations.

  • In-Depth Knowledge Of Service Industry Trends And Best Practices: The Ideal Candidate Should Possess A Deep Understanding Of The Service Industry Landscape, Including Emerging Trends And Best Practices. This Expertise Will Be Crucial In Providing Valuable Insights And Recommendations To Clients.

  • Strong Analytical And Problem-Solving Skills: Mckinsey & Company Is Known For Its Data-Driven Approach To Problem-Solving. Therefore, Candidates For This Role Should Have Strong Analytical Skills And Be Able To Use Data To Identify Opportunities For Improvement And Develop Actionable Solutions.

  • Excellent Communication And Client Management Skills: As A Consultant, The Candidate Will Be Expected To Effectively Communicate Complex Ideas And Analysis To Clients And Work Collaboratively With Them To Implement Solutions. Therefore, Strong Communication And Client Management Skills Are Essential.

  • Advanced Degree And Relevant Certifications: Mckinsey & Company Values Advanced Degrees And Relevant Certifications, Such As An Mba Or Six Sigma, In Its Consultants. Candidates For This Role Should Have A Graduate Degree In A Related Field And Any Relevant Certifications To Demonstrate Their Expertise And Commitment To Continuous Learning.

Required Skills
  • Change Management

  • Process Improvement

  • Project Management

  • Data Analysis

  • Team Management

  • Leadership

  • Risk assessment

  • Business acumen

  • Strategic Thinking

  • Problem-Solving

  • Client communication

  • Stakeholder

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Experienced Consultant - Service Operations in Denver, CO, USA is $85,000-$110,000 per year. This salary range can vary depending on the specific industry, company, and level of experience of the consultant. Factors such as bonuses, commissions, and benefits can also impact the overall salary package for this role.

Additional Information
McKinsey & Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2024
Apply BeforeOctober 17th, 2025
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About McKinsey & Company

McKinsey & Company is an American worldwide management consulting firm. McKinsey publishes the McKinsey Quarterly since 1964, funds the McKinsey Global Institute research organization, publishes reports on management topics, and has authored influential books on management.

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